/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: SteveHubbard3 https://cdn.slidesharecdn.com/profile-photo-SteveHubbard3-48x48.jpg?cb=1497964667 Pre Sales Senior Solution Engineer, responsible for supporting customers and internal staff on all aspects of Genesys Solutions including the Genesys CIM platform, Genesys Voice Platform IVR, Digital Solutions, Mobile engagement, Proactive contact, Workflow Distribution, Voice Recording, Speech and Text Analytics and interconnectivity to external devices and platforms such as CRM