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Artificial Intelligence (AI) in customer service is one of the more prevalent examples of how this technology can truly transform an entire industry. By 2030, we are most confident that the technology will have impacted process automation, including the elimination of simple tasks. Companies rate the anticipated impact on process automation at 3.96 on a scale of 0-5, with 0 representing 鈥渘o impact鈥� and 5 representing 鈥渕ajor impact.鈥� Customer Service using AI and technology like聽machine learning (ML)聽to power decisions about the customer service journey and behind-the-scenes tasks that impact profit margins and efficiency. AI Solutions like BOTS easily recognize the voice triggers and provide relevant information and guidance without human agents. AI in customer service makes human agents鈥� work much smoother by solving fundamental problems while support agents focus on complicated cases that require human knowledge, empathy, and attention.聽 As artificial intelligence becomes more advanced, customer service bots are becoming exceptionally fast learners. An AI bot can collect relevant data about customers and improve customer satisfaction, resulting in better customer service. Personalized and targeted support, fast response times, 24/7 availability, and multilingual support are some of the things that improve聽customer experience and bring new levels of customer loyalty.]]>

Artificial Intelligence (AI) in customer service is one of the more prevalent examples of how this technology can truly transform an entire industry. By 2030, we are most confident that the technology will have impacted process automation, including the elimination of simple tasks. Companies rate the anticipated impact on process automation at 3.96 on a scale of 0-5, with 0 representing 鈥渘o impact鈥� and 5 representing 鈥渕ajor impact.鈥� Customer Service using AI and technology like聽machine learning (ML)聽to power decisions about the customer service journey and behind-the-scenes tasks that impact profit margins and efficiency. AI Solutions like BOTS easily recognize the voice triggers and provide relevant information and guidance without human agents. AI in customer service makes human agents鈥� work much smoother by solving fundamental problems while support agents focus on complicated cases that require human knowledge, empathy, and attention.聽 As artificial intelligence becomes more advanced, customer service bots are becoming exceptionally fast learners. An AI bot can collect relevant data about customers and improve customer satisfaction, resulting in better customer service. Personalized and targeted support, fast response times, 24/7 availability, and multilingual support are some of the things that improve聽customer experience and bring new levels of customer loyalty.]]>
Mon, 06 Feb 2023 17:55:50 GMT /slideshow/power-of-ai-in-customer-service/255729347 TanjoreSriramPanchap@slideshare.net(TanjoreSriramPanchap) Power of AI in Customer Service TanjoreSriramPanchap Artificial Intelligence (AI) in customer service is one of the more prevalent examples of how this technology can truly transform an entire industry.锟� By 2030, we are most confident that the technology will have impacted process automation, including the elimination of simple tasks. Companies rate the anticipated impact on process automation at 3.96 on a scale of 0-5, with 0 representing 鈥渘o impact鈥� and 5 representing 鈥渕ajor impact.鈥� Customer Service using AI and technology like聽machine learning (ML)聽to power decisions about the customer service journey and behind-the-scenes tasks that impact profit margins and efficiency. AI Solutions like BOTS easily recognize the voice triggers and provide relevant information and guidance without human agents. AI in customer service makes human agents鈥� work much smoother by solving fundamental problems while support agents focus on complicated cases that require human knowledge, empathy, and attention.聽 As artificial intelligence becomes more advanced, customer service bots are becoming exceptionally fast learners. An AI bot can collect relevant data about customers and improve customer satisfaction, resulting in better customer service. Personalized and targeted support, fast response times, 24/7 availability, and multilingual support are some of the things that improve聽customer experience and bring new levels of customer loyalty. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ai-customerservice-pov-publish-linkedin-230206175550-44ff6ef7-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Artificial Intelligence (AI) in customer service is one of the more prevalent examples of how this technology can truly transform an entire industry.锟� By 2030, we are most confident that the technology will have impacted process automation, including the elimination of simple tasks. Companies rate the anticipated impact on process automation at 3.96 on a scale of 0-5, with 0 representing 鈥渘o impact鈥� and 5 representing 鈥渕ajor impact.鈥� Customer Service using AI and technology like聽machine learning (ML)聽to power decisions about the customer service journey and behind-the-scenes tasks that impact profit margins and efficiency. AI Solutions like BOTS easily recognize the voice triggers and provide relevant information and guidance without human agents. AI in customer service makes human agents鈥� work much smoother by solving fundamental problems while support agents focus on complicated cases that require human knowledge, empathy, and attention.聽 As artificial intelligence becomes more advanced, customer service bots are becoming exceptionally fast learners. An AI bot can collect relevant data about customers and improve customer satisfaction, resulting in better customer service. Personalized and targeted support, fast response times, 24/7 availability, and multilingual support are some of the things that improve聽customer experience and bring new levels of customer loyalty.
Power of AI in Customer Service from Tanjore Sriram Panchapakesan
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https://cdn.slidesharecdn.com/profile-photo-TanjoreSriramPanchap-48x48.jpg?cb=1675706356 Experienced Senior Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Binary Runtime Environment for Wireless (BREW), Requirements Analysis, Oracle Database, PHP, and J2ME. Strong consulting professional with a Associate Degree in Computer Science focused in Mathematics and Computer Science from NIIT.