�ݺ�ߣshows by User: UniOfSunLib

�ݺ�ߣshows by User: UniOfSunLib / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: UniOfSunLib / Tue, 26 Jun 2018 10:03:07 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: UniOfSunLib Roehampton University Staff Development Day: A Value and Impact Model The Sunderland Approach /slideshow/roehampton-university-staff-development-day-a-value-and-impact-model-the-sunderland-approach/103108704 roehamptonimages-180626100307
Kay Grieves]]>
Kay Grieves]]> Tue, 26 Jun 2018 10:03:07 GMT /slideshow/roehampton-university-staff-development-day-a-value-and-impact-model-the-sunderland-approach/103108704 UniOfSunLib@slideshare.net(UniOfSunLib) Roehampton University Staff Development Day: A Value and Impact Model The Sunderland Approach UniOfSunLib Kay Grieves <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/roehamptonimages-180626100307-thumbnail.jpg?width=120&height=120&fit=bounds" /> Kay Grieves

Roehampton University Staff Development Day: A Value and Impact Model The Sunderland Approach from University Library Services University of Sunderland

]]> 101 5 https://cdn.slidesharecdn.com/ss_thumbnails/roehamptonimages-180626100307-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Value and Impact as Service Drivers: University of Sunderland /slideshow/value-and-impact-as-service-drivers-university-of-sunderland/94753764 cilipwebinar-180423132126
CILIP Webinar Leaders Forum 28th March 2018]]>
CILIP Webinar Leaders Forum 28th March 2018]]> Mon, 23 Apr 2018 13:21:26 GMT /slideshow/value-and-impact-as-service-drivers-university-of-sunderland/94753764 UniOfSunLib@slideshare.net(UniOfSunLib) Value and Impact as Service Drivers: University of Sunderland UniOfSunLib CILIP Webinar Leaders Forum 28th March 2018 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cilipwebinar-180423132126-thumbnail.jpg?width=120&height=120&fit=bounds" /> CILIP Webinar Leaders Forum 28th March 2018

Value and Impact as Service Drivers: University of Sunderland from University Library Services University of Sunderland

]]> 154 3 https://cdn.slidesharecdn.com/ss_thumbnails/cilipwebinar-180423132126-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 M25 2016 Conference Presentation /slideshow/m25-2016-conference-presentation/61747733 universityofsunderlandm25pres-160506142739
Articulating value and impact through outcome-centred service design. The Student and Learning Support approach at University of Sunderland. ]]>
Articulating value and impact through outcome-centred service design. The Student and Learning Support approach at University of Sunderland. ]]> Fri, 06 May 2016 14:27:39 GMT /slideshow/m25-2016-conference-presentation/61747733 UniOfSunLib@slideshare.net(UniOfSunLib) M25 2016 Conference Presentation UniOfSunLib Articulating value and impact through outcome-centred service design. The Student and Learning Support approach at University of Sunderland. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/universityofsunderlandm25pres-160506142739-thumbnail.jpg?width=120&height=120&fit=bounds" /> Articulating value and impact through outcome-centred service design. The Student and Learning Support approach at University of Sunderland.

M25 2016 Conference Presentation from University Library Services University of Sunderland

]]> 288 5 https://cdn.slidesharecdn.com/ss_thumbnails/universityofsunderlandm25pres-160506142739-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Kay Grieves: Value and Impact The Northern Collaboration Learning Exchange Salford June 2015 /slideshow/value-impact-study-investing-in-your-success-2015/49133230 salford2015-150608171256-lva1-app6892
Value & Impact Study: Investing in You. The Northern Collaboration: Value and Impact Learning Exchange Salford June 15th 2015]]>
Value & Impact Study: Investing in You. The Northern Collaboration: Value and Impact Learning Exchange Salford June 15th 2015]]> Mon, 08 Jun 2015 17:12:56 GMT /slideshow/value-impact-study-investing-in-your-success-2015/49133230 UniOfSunLib@slideshare.net(UniOfSunLib) Kay Grieves: Value and Impact The Northern Collaboration Learning Exchange Salford June 2015 UniOfSunLib Value & Impact Study: Investing in You. The Northern Collaboration: Value and Impact Learning Exchange Salford June 15th 2015 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/salford2015-150608171256-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds" /> Value & Impact Study: Investing in You. The Northern Collaboration: Value and Impact Learning Exchange Salford June 15th 2015

Kay Grieves: Value and Impact The Northern Collaboration Learning Exchange Salford June 2015 from University Library Services University of Sunderland

]]> 575 1 https://cdn.slidesharecdn.com/ss_thumbnails/salford2015-150608171256-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Adventures in Conversation: Westminster University Library /slideshow/westminster-g2015/44605728 westminsterg2015-150212111634-conversion-gate02
Westminster University Library 11th Feb 2015 Kay Grieves]]>
Westminster University Library 11th Feb 2015 Kay Grieves]]> Thu, 12 Feb 2015 11:16:34 GMT /slideshow/westminster-g2015/44605728 UniOfSunLib@slideshare.net(UniOfSunLib) Adventures in Conversation: Westminster University Library UniOfSunLib Westminster University Library 11th Feb 2015 Kay Grieves <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/westminsterg2015-150212111634-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Westminster University Library 11th Feb 2015 Kay Grieves

Adventures in Conversation: Westminster University Library from University Library Services University of Sunderland

]]> 774 200 https://cdn.slidesharecdn.com/ss_thumbnails/westminsterg2015-150212111634-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Anne Middleton & Louise Gordon: Northern Collaboration Learning Exchange /slideshow/anne-middleton-louise-gordon-northern-collaboration-learning-exchange/44038930 poppingupalibraryforuploading-150129100153-conversion-gate02
Newcastle University: Popping-up a Library - Working With Our Customers To Get Service Delivery Right]]>
Newcastle University: Popping-up a Library - Working With Our Customers To Get Service Delivery Right]]> Thu, 29 Jan 2015 10:01:53 GMT /slideshow/anne-middleton-louise-gordon-northern-collaboration-learning-exchange/44038930 UniOfSunLib@slideshare.net(UniOfSunLib) Anne Middleton & Louise Gordon: Northern Collaboration Learning Exchange UniOfSunLib Newcastle University: Popping-up a Library - Working With Our Customers To Get Service Delivery Right <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/poppingupalibraryforuploading-150129100153-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Newcastle University: Popping-up a Library - Working With Our Customers To Get Service Delivery Right

Anne Middleton & Louise Gordon: Northern Collaboration Learning Exchange from University Library Services University of Sunderland

]]> 1250 3 https://cdn.slidesharecdn.com/ss_thumbnails/poppingupalibraryforuploading-150129100153-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Rachel Smith: Northern Collaboration Learning Exchange /slideshow/rachel-smith-northern-collaboration-learning-exchange/43948774 fromgiantducks-150127084014-conversion-gate02
Durham University: From Giant Ducks to Brownie Breaks, Collaborating with Students]]>
Durham University: From Giant Ducks to Brownie Breaks, Collaborating with Students]]> Tue, 27 Jan 2015 08:40:14 GMT /slideshow/rachel-smith-northern-collaboration-learning-exchange/43948774 UniOfSunLib@slideshare.net(UniOfSunLib) Rachel Smith: Northern Collaboration Learning Exchange UniOfSunLib Durham University: From Giant Ducks to Brownie Breaks, Collaborating with Students <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/fromgiantducks-150127084014-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Durham University: From Giant Ducks to Brownie Breaks, Collaborating with Students

Rachel Smith: Northern Collaboration Learning Exchange from University Library Services University of Sunderland

]]> 423 3 https://cdn.slidesharecdn.com/ss_thumbnails/fromgiantducks-150127084014-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Kate McGuinn: Northern Collaboration Learning Exchange /slideshow/sunderland-presentation/43948687 sunderlandpresentation-150127083816-conversion-gate01
University of Huddersfield: A Great Product Sells Itself. Or Does it?]]>
University of Huddersfield: A Great Product Sells Itself. Or Does it?]]> Tue, 27 Jan 2015 08:38:16 GMT /slideshow/sunderland-presentation/43948687 UniOfSunLib@slideshare.net(UniOfSunLib) Kate McGuinn: Northern Collaboration Learning Exchange UniOfSunLib University of Huddersfield: A Great Product Sells Itself. Or Does it? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sunderlandpresentation-150127083816-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds" /> University of Huddersfield: A Great Product Sells Itself. Or Does it?

Kate McGuinn: Northern Collaboration Learning Exchange from University Library Services University of Sunderland

]]> 449 2 https://cdn.slidesharecdn.com/ss_thumbnails/sunderlandpresentation-150127083816-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Helen Loughran & Jenny Morgan: Northern Collaboration Learning Exchange /slideshow/helen-loughr/43948600 sunderlandconferenceleedsbeckettpresentation-150127083622-conversion-gate02
Leeds Beckett University: Using Social Media to Engage with our Customers]]>
Leeds Beckett University: Using Social Media to Engage with our Customers]]> Tue, 27 Jan 2015 08:36:22 GMT /slideshow/helen-loughr/43948600 UniOfSunLib@slideshare.net(UniOfSunLib) Helen Loughran & Jenny Morgan: Northern Collaboration Learning Exchange UniOfSunLib Leeds Beckett University: Using Social Media to Engage with our Customers <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sunderlandconferenceleedsbeckettpresentation-150127083622-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Leeds Beckett University: Using Social Media to Engage with our Customers

Helen Loughran & Jenny Morgan: Northern Collaboration Learning Exchange from University Library Services University of Sunderland

]]> 557 5 https://cdn.slidesharecdn.com/ss_thumbnails/sunderlandconferenceleedsbeckettpresentation-150127083622-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Penny Hicks: Northern Collaboration Learning Exchange /slideshow/penny-hicks-northern-collaboration-learning-exchange/43948533 knowingourcustomersv2-150127083423-conversion-gate02
University of Manchester Matching Student Expectations to the Actual Experience]]>
University of Manchester Matching Student Expectations to the Actual Experience]]> Tue, 27 Jan 2015 08:34:23 GMT /slideshow/penny-hicks-northern-collaboration-learning-exchange/43948533 UniOfSunLib@slideshare.net(UniOfSunLib) Penny Hicks: Northern Collaboration Learning Exchange UniOfSunLib University of Manchester Matching Student Expectations to the Actual Experience <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/knowingourcustomersv2-150127083423-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds" /> University of Manchester Matching Student Expectations to the Actual Experience

Penny Hicks: Northern Collaboration Learning Exchange from University Library Services University of Sunderland

]]> 343 2 https://cdn.slidesharecdn.com/ss_thumbnails/knowingourcustomersv2-150127083423-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Kay Grieves: Northern Collaboration Learning Exchange Sunderland January 2015 /slideshow/kay-grieves-northern-collaboration-information-exchange-2015/43779742 northerncollaborationinformationexchange-150122065541-conversion-gate02
University of Sunderland: Demonstrating Value and Impact through a Strategic Marketing Approach]]>
University of Sunderland: Demonstrating Value and Impact through a Strategic Marketing Approach]]> Thu, 22 Jan 2015 06:55:41 GMT /slideshow/kay-grieves-northern-collaboration-information-exchange-2015/43779742 UniOfSunLib@slideshare.net(UniOfSunLib) Kay Grieves: Northern Collaboration Learning Exchange Sunderland January 2015 UniOfSunLib University of Sunderland: Demonstrating Value and Impact through a Strategic Marketing Approach <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/northerncollaborationinformationexchange-150122065541-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds" /> University of Sunderland: Demonstrating Value and Impact through a Strategic Marketing Approach

Kay Grieves: Northern Collaboration Learning Exchange Sunderland January 2015 from University Library Services University of Sunderland

]]> 606 2 https://cdn.slidesharecdn.com/ss_thumbnails/northerncollaborationinformationexchange-150122065541-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 SAF:IUS Forum 2014 Adventures in Conversation: a strategic marketing approach to customer relationships /slideshow/saf-uis-forum-2014/35801188 saf-uisforum2014-140612111953-phpapp01
University of Sunderland Presentation for SAF:IUS Forum 2014 at Northumbria University]]>
University of Sunderland Presentation for SAF:IUS Forum 2014 at Northumbria University]]> Thu, 12 Jun 2014 11:19:53 GMT /slideshow/saf-uis-forum-2014/35801188 UniOfSunLib@slideshare.net(UniOfSunLib) SAF:IUS Forum 2014 Adventures in Conversation: a strategic marketing approach to customer relationships UniOfSunLib University of Sunderland Presentation for SAF:IUS Forum 2014 at Northumbria University <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/saf-uisforum2014-140612111953-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> University of Sunderland Presentation for SAF:IUS Forum 2014 at Northumbria University

SAF:IUS Forum 2014 Adventures in Conversation: a strategic marketing approach to customer relationships from University Library Services University of Sunderland

]]> 365 3 https://cdn.slidesharecdn.com/ss_thumbnails/saf-uisforum2014-140612111953-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Strategic Marketing & Liaison at the University of Sunderland. Relationship Management in HE Libraries Event. Sheffield Hallam 4th April 2014 /UniOfSunLib/strategic-marketing-33037559 sheffieldhallam8-140402093538-phpapp01
How University Library Services Sunderland are using strategic marketing to shape their approach to customer relationship management, performance and cultural change.]]>
How University Library Services Sunderland are using strategic marketing to shape their approach to customer relationship management, performance and cultural change.]]> Wed, 02 Apr 2014 09:35:38 GMT /UniOfSunLib/strategic-marketing-33037559 UniOfSunLib@slideshare.net(UniOfSunLib) Strategic Marketing & Liaison at the University of Sunderland. Relationship Management in HE Libraries Event. Sheffield Hallam 4th April 2014 UniOfSunLib How University Library Services Sunderland are using strategic marketing to shape their approach to customer relationship management, performance and cultural change. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sheffieldhallam8-140402093538-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> How University Library Services Sunderland are using strategic marketing to shape their approach to customer relationship management, performance and cultural change.

Strategic Marketing & Liaison at the University of Sunderland. Relationship Management in HE Libraries Event. Sheffield Hallam 4th April 2014 from University Library Services University of Sunderland

]]> 960 5 https://cdn.slidesharecdn.com/ss_thumbnails/sheffieldhallam8-140402093538-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 7 Step Marketing Toolkit: East Midlands Members Day 19th March 2014 /slideshow/7-step-marketing-toolkit/32544462 derbytoolkit2-140320114610-phpapp02
Marketing Toolkit, East Midlands Midlands Day. March 19th 2014]]>
Marketing Toolkit, East Midlands Midlands Day. March 19th 2014]]> Thu, 20 Mar 2014 11:46:10 GMT /slideshow/7-step-marketing-toolkit/32544462 UniOfSunLib@slideshare.net(UniOfSunLib) 7 Step Marketing Toolkit: East Midlands Members Day 19th March 2014 UniOfSunLib Marketing Toolkit, East Midlands Midlands Day. March 19th 2014 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/derbytoolkit2-140320114610-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Marketing Toolkit, East Midlands Midlands Day. March 19th 2014

7 Step Marketing Toolkit: East Midlands Members Day 19th March 2014 from University Library Services University of Sunderland

]]> 352 5 https://cdn.slidesharecdn.com/ss_thumbnails/derbytoolkit2-140320114610-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Derby adventures in conversation /slideshow/derby-adventures-in-conversation/32544350 derbyadventuresinconversation-140320114359-phpapp01
Presentation to East Midlands CILIP Branch Day 19th March 2014]]>
Presentation to East Midlands CILIP Branch Day 19th March 2014]]> Thu, 20 Mar 2014 11:43:59 GMT /slideshow/derby-adventures-in-conversation/32544350 UniOfSunLib@slideshare.net(UniOfSunLib) Derby adventures in conversation UniOfSunLib Presentation to East Midlands CILIP Branch Day 19th March 2014 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/derbyadventuresinconversation-140320114359-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Presentation to East Midlands CILIP Branch Day 19th March 2014

Derby adventures in conversation from University Library Services University of Sunderland

]]> 248 5 https://cdn.slidesharecdn.com/ss_thumbnails/derbyadventuresinconversation-140320114359-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 York University: Developing a Library Quality Model at University Library Services Sunderland /slideshow/york-university-developing-a-library-quality-model-at-university-library-services-sunderland/31576754 yorkuniversityfinal-140224101028-phpapp02
An overview of how University of Sunderland have employed strategic marketing techniques to form a Library Quality Model through which we have nurtured cultural change and a new performance model. Our presentation also provides links to practical Quality Model publicity campaign examples displayed via our Pinterest pages.]]>
An overview of how University of Sunderland have employed strategic marketing techniques to form a Library Quality Model through which we have nurtured cultural change and a new performance model. Our presentation also provides links to practical Quality Model publicity campaign examples displayed via our Pinterest pages.]]> Mon, 24 Feb 2014 10:10:27 GMT /slideshow/york-university-developing-a-library-quality-model-at-university-library-services-sunderland/31576754 UniOfSunLib@slideshare.net(UniOfSunLib) York University: Developing a Library Quality Model at University Library Services Sunderland UniOfSunLib An overview of how University of Sunderland have employed strategic marketing techniques to form a Library Quality Model through which we have nurtured cultural change and a new performance model. Our presentation also provides links to practical Quality Model publicity campaign examples displayed via our Pinterest pages. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/yorkuniversityfinal-140224101028-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> An overview of how University of Sunderland have employed strategic marketing techniques to form a Library Quality Model through which we have nurtured cultural change and a new performance model. Our presentation also provides links to practical Quality Model publicity campaign examples displayed via our Pinterest pages.

York University: Developing a Library Quality Model at University Library Services Sunderland from University Library Services University of Sunderland

]]> 408 5 https://cdn.slidesharecdn.com/ss_thumbnails/yorkuniversityfinal-140224101028-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 University of Sheffield Developing a Library Quality Model Kay Grieves /UniOfSunLib/university-of-sheffield-developing-a-library-quality-model-kay-grieves sheffielda-131023111557-phpapp02
]]>
]]> Wed, 23 Oct 2013 11:15:57 GMT /UniOfSunLib/university-of-sheffield-developing-a-library-quality-model-kay-grieves UniOfSunLib@slideshare.net(UniOfSunLib) University of Sheffield Developing a Library Quality Model Kay Grieves UniOfSunLib <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sheffielda-131023111557-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" />

University of Sheffield Developing a Library Quality Model Kay Grieves from University Library Services University of Sunderland

]]> 312 5 https://cdn.slidesharecdn.com/ss_thumbnails/sheffielda-131023111557-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Kay Grieves & Michelle Halpin Becoming human: social media to enhance customer relationships /slideshow/uo-s-internet-librarian-2013-pdf/27295344 uosinternetlibrarian2013pdf-131017082733-phpapp02
University of Sunderland Internet Librarian Conference October 2013]]>
University of Sunderland Internet Librarian Conference October 2013]]> Thu, 17 Oct 2013 08:27:33 GMT /slideshow/uo-s-internet-librarian-2013-pdf/27295344 UniOfSunLib@slideshare.net(UniOfSunLib) Kay Grieves & Michelle Halpin Becoming human: social media to enhance customer relationships UniOfSunLib University of Sunderland Internet Librarian Conference October 2013 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/uosinternetlibrarian2013pdf-131017082733-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> University of Sunderland Internet Librarian Conference October 2013

Kay Grieves & Michelle Halpin Becoming human: social media to enhance customer relationships from University Library Services University of Sunderland

]]> 576 5 https://cdn.slidesharecdn.com/ss_thumbnails/uosinternetlibrarian2013pdf-131017082733-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland /slideshow/york-q/24427092 yorkq-130719103735-phpapp01
10th Northumbria International Conference]]>
10th Northumbria International Conference]]> Fri, 19 Jul 2013 10:37:34 GMT /slideshow/york-q/24427092 UniOfSunLib@slideshare.net(UniOfSunLib) Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland UniOfSunLib 10th Northumbria International Conference <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/yorkq-130719103735-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> 10th Northumbria International Conference

Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland from University Library Services University of Sunderland

]]> 1141 3 https://cdn.slidesharecdn.com/ss_thumbnails/yorkq-130719103735-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Rewarding Customer Relationships, Kay Grieves, ARLIS 2013 /slideshow/rewarding-customer-relationships-kay-grieves-arlis-2013/24062051 arlish-130709105245-phpapp02
Nurturing rewarding customer relationships to articulate and amplify the difference you make to your students’ experience.]]>
Nurturing rewarding customer relationships to articulate and amplify the difference you make to your students’ experience.]]> Tue, 09 Jul 2013 10:52:45 GMT /slideshow/rewarding-customer-relationships-kay-grieves-arlis-2013/24062051 UniOfSunLib@slideshare.net(UniOfSunLib) Rewarding Customer Relationships, Kay Grieves, ARLIS 2013 UniOfSunLib Nurturing rewarding customer relationships to articulate and amplify the difference you make to your students’ experience. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/arlish-130709105245-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Nurturing rewarding customer relationships to articulate and amplify the difference you make to your students’ experience.

Rewarding Customer Relationships, Kay Grieves, ARLIS 2013 from University Library Services University of Sunderland

]]> 277 3 https://cdn.slidesharecdn.com/ss_thumbnails/arlish-130709105245-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 https://cdn.slidesharecdn.com/profile-photo-UniOfSunLib-48x48.jpg?cb=1530007335 Presentations and papers delivered by Kay Grieves and the Quality & Marketing Team. pinterest.com/uniofsunlib library.sunderland.ac.uk https://cdn.slidesharecdn.com/ss_thumbnails/roehamptonimages-180626100307-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/roehampton-university-staff-development-day-a-value-and-impact-model-the-sunderland-approach/103108704 Roehampton University ... https://cdn.slidesharecdn.com/ss_thumbnails/cilipwebinar-180423132126-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/value-and-impact-as-service-drivers-university-of-sunderland/94753764 Value and Impact as Se... https://cdn.slidesharecdn.com/ss_thumbnails/universityofsunderlandm25pres-160506142739-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/m25-2016-conference-presentation/61747733 M25 2016 Conference Pr...