ºÝºÝߣshows by User: Useful-Social-Media / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: Useful-Social-Media / Tue, 27 Jan 2015 03:21:40 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: Useful-Social-Media The Corporate Social Media Summit New York - Event Guide /slideshow/brochure-43936717/43936717 brochure-150127032140-conversion-gate02
Social Media and the Customer Journey Recognizing the notion of a customer journey within social media is bringing great reward to organizations. Connect with customers seamlessly across platforms, channels & departments for unrivalled customer experience. 50+ leading corporate speakers | 15 C-suite Executives | 350+ Corporate Peers | 4 tailored tracks More info here: http://ow.ly/I0f0X]]>
Social Media and the Customer Journey Recognizing the notion of a customer journey within social media is bringing great reward to organizations. Connect with customers seamlessly across platforms, channels & departments for unrivalled customer experience. 50+ leading corporate speakers | 15 C-suite Executives | 350+ Corporate Peers | 4 tailored tracks More info here: http://ow.ly/I0f0X]]> Tue, 27 Jan 2015 03:21:40 GMT /slideshow/brochure-43936717/43936717 Useful-Social-Media@slideshare.net(Useful-Social-Media) The Corporate Social Media Summit New York - Event Guide Useful-Social-Media Social Media and the Customer Journey Recognizing the notion of a customer journey within social media is bringing great reward to organizations. Connect with customers seamlessly across platforms, channels & departments for unrivalled customer experience. 50+ leading corporate speakers | 15 C-suite Executives | 350+ Corporate Peers | 4 tailored tracks More info here: http://ow.ly/I0f0X <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/brochure-150127032140-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Social Media and the Customer Journey Recognizing the notion of a customer journey within social media is bringing great reward to organizations. Connect with customers seamlessly across platforms, channels &amp; departments for unrivalled customer experience. 50+ leading corporate speakers | 15 C-suite Executives | 350+ Corporate Peers | 4 tailored tracks More info here: http://ow.ly/I0f0X
The Corporate Social Media Summit New York - Event Guide from Useful Social Media
]]> 802 6 https://cdn.slidesharecdn.com/ss_thumbnails/brochure-150127032140-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Customer Centric Social Media Briefing /slideshow/customer-centric-social-media-briefing/42097043 usmcustomercentricsocialbriefing-141127090520-conversion-gate02
Use customer intimacy to drive competitive advantage. Learn how to: ** Move from a product-focused, to a customer-focused strategy – understand individuals as well as markets, and focus on relationships as well as transactions. ** Personalized interaction – identify and utilize your customers’ passion points in order to connect with them on a more meaningful and personalized basis. ** The right channel for the right audience – ensure you are reaching the customer in their domain, wherever that may be]]>
Use customer intimacy to drive competitive advantage. Learn how to: ** Move from a product-focused, to a customer-focused strategy – understand individuals as well as markets, and focus on relationships as well as transactions. ** Personalized interaction – identify and utilize your customers’ passion points in order to connect with them on a more meaningful and personalized basis. ** The right channel for the right audience – ensure you are reaching the customer in their domain, wherever that may be]]> Thu, 27 Nov 2014 09:05:20 GMT /slideshow/customer-centric-social-media-briefing/42097043 Useful-Social-Media@slideshare.net(Useful-Social-Media) Customer Centric Social Media Briefing Useful-Social-Media Use customer intimacy to drive competitive advantage. Learn how to: ** Move from a product-focused, to a customer-focused strategy – understand individuals as well as markets, and focus on relationships as well as transactions. ** Personalized interaction – identify and utilize your customers’ passion points in order to connect with them on a more meaningful and personalized basis. ** The right channel for the right audience – ensure you are reaching the customer in their domain, wherever that may be <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/usmcustomercentricsocialbriefing-141127090520-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Use customer intimacy to drive competitive advantage. Learn how to: ** Move from a product-focused, to a customer-focused strategy – understand individuals as well as markets, and focus on relationships as well as transactions. ** Personalized interaction – identify and utilize your customers’ passion points in order to connect with them on a more meaningful and personalized basis. ** The right channel for the right audience – ensure you are reaching the customer in their domain, wherever that may be
Customer Centric Social Media Briefing from Useful Social Media
]]> 514 3 https://cdn.slidesharecdn.com/ss_thumbnails/usmcustomercentricsocialbriefing-141127090520-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Free Summit eBook - #CSMNY /slideshow/free-summit-ebook-csmny-42096908/42096908 csmnyebook2014-141127090147-conversion-gate02
The Summit eBook from the recent Corporate Social Media Summit New York. The book includes: ** 10 key findings shared across the two days ** 5 insightful thoughts from our expert, senior-level corporate speakers on key social media issues ** 8 top tweets from the Summit – sharing some of the most significant ideas presented by our speakers ** A foreword from Liam Dowd, Marketing Manager at Useful Social Media]]>
The Summit eBook from the recent Corporate Social Media Summit New York. The book includes: ** 10 key findings shared across the two days ** 5 insightful thoughts from our expert, senior-level corporate speakers on key social media issues ** 8 top tweets from the Summit – sharing some of the most significant ideas presented by our speakers ** A foreword from Liam Dowd, Marketing Manager at Useful Social Media]]> Thu, 27 Nov 2014 09:01:47 GMT /slideshow/free-summit-ebook-csmny-42096908/42096908 Useful-Social-Media@slideshare.net(Useful-Social-Media) Free Summit eBook - #CSMNY Useful-Social-Media The Summit eBook from the recent Corporate Social Media Summit New York. The book includes: ** 10 key findings shared across the two days ** 5 insightful thoughts from our expert, senior-level corporate speakers on key social media issues ** 8 top tweets from the Summit – sharing some of the most significant ideas presented by our speakers ** A foreword from Liam Dowd, Marketing Manager at Useful Social Media <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/csmnyebook2014-141127090147-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The Summit eBook from the recent Corporate Social Media Summit New York. The book includes: ** 10 key findings shared across the two days ** 5 insightful thoughts from our expert, senior-level corporate speakers on key social media issues ** 8 top tweets from the Summit – sharing some of the most significant ideas presented by our speakers ** A foreword from Liam Dowd, Marketing Manager at Useful Social Media
Free Summit eBook - #CSMNY from Useful Social Media
]]> 309 6 https://cdn.slidesharecdn.com/ss_thumbnails/csmnyebook2014-141127090147-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 The State of Corporate Social Media Report 2013 /slideshow/the-state-of-corporate-social-media-report-2013/42096812 stateofcsm2013-141127085907-conversion-gate01
UPDATE: The State of Corporate Social Media Briefing 2014 is now available. You can download a free copy here - http://ow.ly/zrDAX The State of Corporate Social Media is a free briefing from Useful Social Media on how large companies are using social media. It is based on responses to our annual survey – and this year we had over 1,000 respondents – so the data is more reliable and complete than ever before. business intelligence, marketing best practice, social media best practice, social media for business, social media intelligence, social media report, social media strategy]]>
UPDATE: The State of Corporate Social Media Briefing 2014 is now available. You can download a free copy here - http://ow.ly/zrDAX The State of Corporate Social Media is a free briefing from Useful Social Media on how large companies are using social media. It is based on responses to our annual survey – and this year we had over 1,000 respondents – so the data is more reliable and complete than ever before. business intelligence, marketing best practice, social media best practice, social media for business, social media intelligence, social media report, social media strategy]]> Thu, 27 Nov 2014 08:59:07 GMT /slideshow/the-state-of-corporate-social-media-report-2013/42096812 Useful-Social-Media@slideshare.net(Useful-Social-Media) The State of Corporate Social Media Report 2013 Useful-Social-Media UPDATE: The State of Corporate Social Media Briefing 2014 is now available. You can download a free copy here - http://ow.ly/zrDAX The State of Corporate Social Media is a free briefing from Useful Social Media on how large companies are using social media. It is based on responses to our annual survey – and this year we had over 1,000 respondents – so the data is more reliable and complete than ever before. business intelligence, marketing best practice, social media best practice, social media for business, social media intelligence, social media report, social media strategy <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/stateofcsm2013-141127085907-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> UPDATE: The State of Corporate Social Media Briefing 2014 is now available. You can download a free copy here - http://ow.ly/zrDAX The State of Corporate Social Media is a free briefing from Useful Social Media on how large companies are using social media. It is based on responses to our annual survey – and this year we had over 1,000 respondents – so the data is more reliable and complete than ever before. business intelligence, marketing best practice, social media best practice, social media for business, social media intelligence, social media report, social media strategy
The State of Corporate Social Media Report 2013 from Useful Social Media
]]> 1088 8 https://cdn.slidesharecdn.com/ss_thumbnails/stateofcsm2013-141127085907-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Social Media for Customer Service Intelligence Pack /slideshow/customer-service-report-2013-42096680/42096680 customerservicereport2013-141127085459-conversion-gate02
Social media is changing the game for customer service, the voice of the customer is now more important than ever. With the increasing demand from customers to communicate via social media channels it is your responsibility to keep ahead and actively support customers in the channels of their choice. This intelligence pack will give you first hand insight into how Newegg, Whole Foods, Capital One and U-Haul are handling, integrating and measuring social customer service. These four brands, plus a further 20 other leading social brands will be sharing expert insight at this year's #CSMCS. Find what key issues will be discussed and who else will be there. Visit - http://ow.ly/zrD2j]]>
Social media is changing the game for customer service, the voice of the customer is now more important than ever. With the increasing demand from customers to communicate via social media channels it is your responsibility to keep ahead and actively support customers in the channels of their choice. This intelligence pack will give you first hand insight into how Newegg, Whole Foods, Capital One and U-Haul are handling, integrating and measuring social customer service. These four brands, plus a further 20 other leading social brands will be sharing expert insight at this year's #CSMCS. Find what key issues will be discussed and who else will be there. Visit - http://ow.ly/zrD2j]]> Thu, 27 Nov 2014 08:54:59 GMT /slideshow/customer-service-report-2013-42096680/42096680 Useful-Social-Media@slideshare.net(Useful-Social-Media) Social Media for Customer Service Intelligence Pack Useful-Social-Media Social media is changing the game for customer service, the voice of the customer is now more important than ever. With the increasing demand from customers to communicate via social media channels it is your responsibility to keep ahead and actively support customers in the channels of their choice. This intelligence pack will give you first hand insight into how Newegg, Whole Foods, Capital One and U-Haul are handling, integrating and measuring social customer service. These four brands, plus a further 20 other leading social brands will be sharing expert insight at this year's #CSMCS. Find what key issues will be discussed and who else will be there. Visit - http://ow.ly/zrD2j <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerservicereport2013-141127085459-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Social media is changing the game for customer service, the voice of the customer is now more important than ever. With the increasing demand from customers to communicate via social media channels it is your responsibility to keep ahead and actively support customers in the channels of their choice. This intelligence pack will give you first hand insight into how Newegg, Whole Foods, Capital One and U-Haul are handling, integrating and measuring social customer service. These four brands, plus a further 20 other leading social brands will be sharing expert insight at this year&#39;s #CSMCS. Find what key issues will be discussed and who else will be there. Visit - http://ow.ly/zrD2j
Social Media for Customer Service Intelligence Pack from Useful Social Media
]]> 748 4 https://cdn.slidesharecdn.com/ss_thumbnails/customerservicereport2013-141127085459-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds document White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-Useful-Social-Media-48x48.jpg?cb=1523383424 seful Social Media is a business intelligence company devoted to helping large corporations use social media better. We serve around 1,500 customers a year – mainly from big business. We're a UK business, founded in 2009, and part of the independently-owned FC Business Intelligence Ltd. Useful Social Media is 100% focused on how large businesses can leverage social media for better business results. www.usefulsocialmedia.com https://cdn.slidesharecdn.com/ss_thumbnails/brochure-150127032140-conversion-gate02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/brochure-43936717/43936717 The Corporate Social M... https://cdn.slidesharecdn.com/ss_thumbnails/usmcustomercentricsocialbriefing-141127090520-conversion-gate02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/customer-centric-social-media-briefing/42097043 Customer Centric Socia... https://cdn.slidesharecdn.com/ss_thumbnails/csmnyebook2014-141127090147-conversion-gate02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/free-summit-ebook-csmny-42096908/42096908 Free Summit eBook - #C...