/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: VassilisMylonas https://cdn.slidesharecdn.com/profile-photo-VassilisMylonas-48x48.jpg?cb=1523518635 Head of Production Operators Department consisting of 15 Production operators. To manage, plan and coordinate activities and personnel in the area of applications software operation, ensuring that corporate business needs are met. Responsibilities and Tasks •Run and first line support of all core business applications. •Developed of satellite applications regarding reconciliation for prepaid customers and reports. •Analysed application problems, advised and propose solutions for tasks rescheduling minimizing business impact •Set operational requirements (functional & non-functional) related to new application software and participation in UAT before released to production ...