/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: VikramKumar62 https://cdn.slidesharecdn.com/profile-photo-VikramKumar62-48x48.jpg?cb=1622787454 I'm seasoned professional with 6 years of rich experience in Telecommunication, Contact Center & CRM solutions, in providing Support, Service Delivery, Project Delivery & Management. Currently working as Technical Project Lead and Solutions Specialist in Drishti-soft Solutions Pvt Ltd, Gurgaon. Highlights: • Expertise in Requirement Elicitation, Requirement gathering. • Extensive experience with process modelling using UML comprising of Use Cases, Sequence diagrams, Activity Diagrams, Data flow diagrams, designing user interfaces, carried out a Project Feasibility Study, Gap Analysis, Risk Analysis. • Extensively worked in creating Test Procedures, Test plans, Test cases and reviewin...