/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: VinothKumarSurendran https://cdn.slidesharecdn.com/profile-photo-VinothKumarSurendran-48x48.jpg?cb=1721236179 Roles – Shift supervisor, Client Communication, Handle escalations. Responsibilities and Tasks : *Providing L1, L2 and L3 Technical Support via Phone,Email,Chat and Ticketing System. *Configuring,Managing and deployment of Windows Server 2003,2008&2012 for web hosting platform. *Manage and Troubleshoot all core issues on Windows servers,IIS services and SQL servers. *Installing and configuring IIS 6.0, 7.0,8.0 Mail server,FTP and DNS services and Troubleshooting critical issues. *Server Security and Server Hardening, Analyse Hack issues. Handle Abuse issues. *Install tools & monitoring servers,Network alerts using solar winds and Nagios,PRTG. *Installing,configuring and Managing Para... http://www.virtualadministrator.in