/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: WillemNajoan https://cdn.slidesharecdn.com/profile-photo-WillemNajoan-48x48.jpg?cb=1722418586 - Professional with expertise in Marketing, Customer Relationship Management (CRM), Customer Lifecycle Management (CLM), Customer Loyalty Management, Customer Touch Point and related field - Years of experience in CRM, CLM and Customer Loyalty Management in three of Indonesia's biggest Telecommunication operator - Experience in developed, launched and maintain successful program - An achiever, fast learner and easy to adapt in new environment Specialties: Customer Focus, Marketing, Customer Management Database, CRM, Retention, Loyalty programs, Churn reduction, Revenue increasing using CRM tools, Campaign Management System