/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: ZaitRahman https://cdn.slidesharecdn.com/profile-photo-ZaitRahman-48x48.jpg?cb=1581487294 • Installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software • Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients • Works with procurement staff to purchase hardware and software • Provide first line Service Desk support to customers, assisting them with hardware and software problems via phone and emails. • Maintain local network policies, practices, security measures and control documentation • As...