/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: ZemiraLalic https://cdn.slidesharecdn.com/profile-photo-ZemiraLalic-48x48.jpg?cb=1518527419 Experienced, solutions-driven IT professional with 13+ years of demonstrated leadership experience in information technology development and business systems analysis. Expertise in leading all phases of the project life cycle with focus on the design, development, and implementation of best practices in system technology and solutions implementation. STRATEGIC PLANNING • PROJECT MANAGEMENT • PROGRAM MANAGEMENT SOFTWARE DEVELOPMENT LIFECYCLE • BUSINESS ANALYSIS • DATA ANALYSIS & RESEARCH • BUSINESS PROCESS IMPROVEMENT • CUSTOMER SERVICE Experienced in driving business improvement initiatives and providing system performance and application enhancement measures in the areas of