/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: abhaysharma2010 https://public.slidesharecdn.com/v2/images/profile-picture.png Profile Summary • Around 4 Years of experience in Quality in Implementation of High maturity practices, Deployment of Organization Mandate process, Client defined Process in account, Checking Process Compliance, Checking Account maturity index. • Around 5 years of experience in in Software Development, Maintenance in AS400 technology using SDLC. • Good Experience in implementing high maturity practices of CMMI – DEV, CMMI – SVC, Lean and ITIL Service design. • Good Experience of working with middle Management, higher management and client. • Actively participate in Client Satisfaction survey (CSAT), Account Management review, Set KPI, Escalation management, Co