/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: andersonnascimentoalves https://cdn.slidesharecdn.com/profile-photo-andersonnascimentoalves-48x48.jpg?cb=1649536891 • Professional with 19 years of experience in IT, Telecom and Health in large companies, occupying leadership positions in Project Management, Delivery, Service Level Management, After Sales, Customer Relations and Satisfaction, Marketing and Outsourcing processes; • 11 years of executive experience in business and technical areas; • Greater ability to manage people, motivate them, and conquer group results; • Special Ability to prepare and deliver presentations and lead group sessions for planning, design and review of processes and business strategies . • Strong Analytical Ability . • Knowledge and certified methodologies for planning, control and management, as Itil, Cobit, eTOM, BSC a... http://www.facebook.com/profile.php?id=100001823079748