ºÝºÝߣshows by User: andreaopietkiewicz / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: andreaopietkiewicz / Fri, 21 Nov 2014 13:46:05 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: andreaopietkiewicz Designing the customer experience – lessons from the trenches /slideshow/ux-thursday-designing-the-customer-experience-andrea-op/41869154 uxthursday-designingthecustomerexperience-andreaop-141121134605-conversion-gate01
Everyone owns the customer experience: from the product design team to the retail sales team, from the web design team to the customer care team. Creating a seamless end-to-end customer experience is a team sport. In my 14-year journey, I've learned a few lessons along the way. These slides are from my talk on Designing the Customer Experience at Jared Spool's UIE/Vitamin T UX Thursday Toronto.]]>
Everyone owns the customer experience: from the product design team to the retail sales team, from the web design team to the customer care team. Creating a seamless end-to-end customer experience is a team sport. In my 14-year journey, I've learned a few lessons along the way. These slides are from my talk on Designing the Customer Experience at Jared Spool's UIE/Vitamin T UX Thursday Toronto.]]> Fri, 21 Nov 2014 13:46:05 GMT /slideshow/ux-thursday-designing-the-customer-experience-andrea-op/41869154 andreaopietkiewicz@slideshare.net(andreaopietkiewicz) Designing the customer experience – lessons from the trenches andreaopietkiewicz Everyone owns the customer experience: from the product design team to the retail sales team, from the web design team to the customer care team. Creating a seamless end-to-end customer experience is a team sport. In my 14-year journey, I've learned a few lessons along the way. These slides are from my talk on Designing the Customer Experience at Jared Spool's UIE/Vitamin T UX Thursday Toronto. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/uxthursday-designingthecustomerexperience-andreaop-141121134605-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Everyone owns the customer experience: from the product design team to the retail sales team, from the web design team to the customer care team. Creating a seamless end-to-end customer experience is a team sport. In my 14-year journey, I&#39;ve learned a few lessons along the way. These slides are from my talk on Designing the Customer Experience at Jared Spool&#39;s UIE/Vitamin T UX Thursday Toronto.
Designing the customer experience – lessons from the trenches from Andrea Pietkiewicz
]]> 628 1 https://cdn.slidesharecdn.com/ss_thumbnails/uxthursday-designingthecustomerexperience-andreaop-141121134605-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-andreaopietkiewicz-48x48.jpg?cb=1610230765 Passionate about UX, scuba, history, grammar. Andreaop.ca