/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: ankitb4u https://cdn.slidesharecdn.com/profile-photo-ankitb4u-48x48.jpg?cb=1488731638 I strive to learn and try to increase my speed of learning new things. By doing so decreasing the transition time, while still remembering what I did learn before. This is my biggest asset. My phases were from call center, IT Help Desk, IT operations and Incident Management, IT Problem Management, IT Availability Management and Project Mgmt/Vendor Service Delivery. Well versed and familiar with in depth ITSM/ITIL knowledge. Well experienced in numerous ITIL Processes and ITIL certified. http://www.about.me/ankitp