/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: ashirgoswami https://cdn.slidesharecdn.com/profile-photo-ashirgoswami-48x48.jpg?cb=1704587534 11+ years of rich work experience in ITIL & ITSM processes and tools deployment, Project & Program Management, People Management, IT Service Delivery & Management. Setting up of long term & short term goals in the organization. Deploying Quality control & process standardization at an organizational level, implementation/ improvements through Lean. First hand experience in CMMI Implementation for Services & ISO 20K.