/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: avnarayanan https://cdn.slidesharecdn.com/profile-photo-avnarayanan-48x48.jpg?cb=1666363551 ���Work is what you do, not where you go��� The workforce today is globally distributed, people have to work effectively, not just within the enterprise, but also with partners, customers and suppliers anywhere and anytime, crafting the right collaboration strategy can be challenging. In a connected digital world, Customer Experience (CX) is critical to customer advocacy, reducing churn, increasing revenue and creating that competitive advantage. C-level executives are spending more & more time trying to improve productivity & efficiency, reduce operational costs, gain competitive advantage and improve customer experience to increase revenue and improve cash flow. I work for Telstra, Aust...