/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: babak_izadi https://cdn.slidesharecdn.com/profile-photo-babak_izadi-48x48.jpg?cb=1681721281 Solid background in IT and ICT, with strong emphasis in software engineering and web-based technologies. It is about 5 years that focused on managerial best practices and standards such as ITIL, ISO/IEC 20000, etc. Fully certified in both technical and managerial competencies. Certifications and Memberships • QIAU, Bachelor of Software Engineering • Industrial Management Institute, Master of Information Technology Management (MITM) • Loyalist (Canada), ITIL Foundation V3 • ITIL V3 Intermediate – Service Strategy (SS) • ITIL V3 Intermediate – Service Design (SD) • ITIL V3 Intermediate – Service Transition (ST) • ITIL V3 Intermediate – Service Operation (SO) • ITIL V3 Intermediate – Cont... http://www.itgovernance.ir