/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: bbailess https://cdn.slidesharecdn.com/profile-photo-bbailess-48x48.jpg?cb=1533765702 Projects, Services, Sales & Support leader with strong technical, business and process acumen. Has successfully built & led all aspects of multi-channel sales, servuce and support organizations with efficient, motivated teams of managers, supervisors and agents who share a common vision and are backed up with the right tools, training and incentives. Specialties: Project & Process Management, Multi-Channel Support, Strategy, Onshore & Offshore Vendor Management, Recruiting & Hiring, Training, Customer Satisfaction, Tools & Technology Implementations, QC/Call Monitoring, Ground-up Build-outs, Reorganizations, Team-Building, Leadership Development