/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: benmcconnell1 https://cdn.slidesharecdn.com/profile-photo-benmcconnell1-48x48.jpg?cb=1523152062 Author, guy at Ant's Eye View, converted country music and pickup truck fan, amateur tennis player. Argues that ketchup is not a condiment. Author of two books on customer loyalty and word of mouth and principal at management consulting firm Ant's Eye View.