/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: catscan67 https://cdn.slidesharecdn.com/profile-photo-catscan67-48x48.jpg?cb=1566673288 Excel at: 1) customer service, 2) extracting and processing meaningful process and metrics information quickly, 3) developing and executing actions aligned to desired outcomes. Specialties: Salesforce.com, CRM, SDLC, Project Management, Process Improvement, Strategic Planning, Portfolio Management, Organizational Change Management, Facilitation, Requirements Development, Instructional Design, Training Delivery, Business Intelligence