/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: cchang https://cdn.slidesharecdn.com/profile-photo-cchang-48x48.jpg?cb=1565717790 • Works closely with product and design teams to create and conduct research that includes ethnographic interviews, surveys, diary studies and usability sessions. • Conducted 100+ remote and in-person interviews with consumers and merchants. • Led and participated in 100+ research projects spanning all phases of the product development process from initial insight to post-launch for topics ranging from marketing tactics, gifting, travel and favorite mobile apps. • Highly experienced with conducting desktop/mobile research interviews and creating prototypes. • Designed research studies that range from quick 1-day usability sessions to multi-stage research studies that culmin... http://www.carolingling.com/