/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: cheahjn https://cdn.slidesharecdn.com/profile-photo-cheahjn-48x48.jpg?cb=1622700538 I’m a mid-level manager with 15 years of experience in consulting and telecommunications industries. I have a broad spectrum of experience and skills comprising process improvement, customer lifecycle management, product management, loyalty, retention management, performance management and analytics. I spent first 7 years of my career as a management consultant specialising in process improvement and re-engineering for local conglomerates and the public sectors. I then moved on to the telecommunication industry, to become the subject-matter-expert in performance improvement. One of my contributions in Maxis is to assist the setup of Maxis Six Sigma certification training and program, wi.