/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: davsde https://cdn.slidesharecdn.com/profile-photo-davsde-48x48.jpg?cb=1733472455 IT technical support officers monitor and maintain the computer systems and networks of an organisation.Install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organisation, a technical support officer's role may span one or more areas of expertise. Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It is therefore usually crucial to ensure the correct running and maintenance of the IT systems.