際際滷shows by User: dawood2 / http://www.slideshare.net/images/logo.gif 際際滷shows by User: dawood2 / Tue, 11 Mar 2014 21:57:46 GMT 際際滷Share feed for 際際滷shows by User: dawood2 Outsourcing life cycle /slideshow/outsourcing-life-cycle/32203902 outsourcinglifecycle-140311215746-phpapp02
This presentation is an attempt to demystify IT outsourcing and provide a simple explanation of the needs, business drivers and life-cycle expected.]]>

This presentation is an attempt to demystify IT outsourcing and provide a simple explanation of the needs, business drivers and life-cycle expected.]]>
Tue, 11 Mar 2014 21:57:46 GMT /slideshow/outsourcing-life-cycle/32203902 dawood2@slideshare.net(dawood2) Outsourcing life cycle dawood2 This presentation is an attempt to demystify IT outsourcing and provide a simple explanation of the needs, business drivers and life-cycle expected. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/outsourcinglifecycle-140311215746-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This presentation is an attempt to demystify IT outsourcing and provide a simple explanation of the needs, business drivers and life-cycle expected.
Outsourcing life cycle from Masaf Dawood
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Service delivery and Estimania /slideshow/service-delivery-and-estimania/27367221 servicedeliveryandestimania-131019173128-phpapp01
This presentation outlines some of the requirements for estimating the effort associated with Service Delivery. ]]>

This presentation outlines some of the requirements for estimating the effort associated with Service Delivery. ]]>
Sat, 19 Oct 2013 17:31:28 GMT /slideshow/service-delivery-and-estimania/27367221 dawood2@slideshare.net(dawood2) Service delivery and Estimania dawood2 This presentation outlines some of the requirements for estimating the effort associated with Service Delivery. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/servicedeliveryandestimania-131019173128-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This presentation outlines some of the requirements for estimating the effort associated with Service Delivery.
Service delivery and Estimania from Masaf Dawood
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Service delivery Relationship Management /slideshow/service-delivery-relationship-management/26755975 servicedeliveryrelationshipmanagement-131001140906-phpapp02
This presentation provides some tips and tricks on Customer Service Delivery and Relationship Management. ]]>

This presentation provides some tips and tricks on Customer Service Delivery and Relationship Management. ]]>
Tue, 01 Oct 2013 14:09:05 GMT /slideshow/service-delivery-relationship-management/26755975 dawood2@slideshare.net(dawood2) Service delivery Relationship Management dawood2 This presentation provides some tips and tricks on Customer Service Delivery and Relationship Management. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/servicedeliveryrelationshipmanagement-131001140906-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This presentation provides some tips and tricks on Customer Service Delivery and Relationship Management.
Service delivery Relationship Management from Masaf Dawood
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Service delivery and Project management /slideshow/service-delivery-project-management/21799193 servicedelivery-projectmanagement-130523203446-phpapp01
The presentation highlights the differences and synergies between Service Delivery and Project Management.]]>

The presentation highlights the differences and synergies between Service Delivery and Project Management.]]>
Thu, 23 May 2013 20:34:45 GMT /slideshow/service-delivery-project-management/21799193 dawood2@slideshare.net(dawood2) Service delivery and Project management dawood2 The presentation highlights the differences and synergies between Service Delivery and Project Management. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/servicedelivery-projectmanagement-130523203446-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The presentation highlights the differences and synergies between Service Delivery and Project Management.
Service delivery and Project management from Masaf Dawood
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Service delivery governance /slideshow/service-delivery-governance/20159793 servicedeliverygovernance-130428200059-phpapp02
This presentation is focused on p]]>

This presentation is focused on p]]>
Sun, 28 Apr 2013 20:00:59 GMT /slideshow/service-delivery-governance/20159793 dawood2@slideshare.net(dawood2) Service delivery governance dawood2 This presentation is focused on p <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/servicedeliverygovernance-130428200059-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This presentation is focused on p
Service delivery governance from Masaf Dawood
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Service delivery management /slideshow/service-delivery-management/19475738 servicedeliverymanagement-130421211025-phpapp02
The presentation highlights the role of service delivery manager, its business criticality, and importance in customer satisfaction.]]>

The presentation highlights the role of service delivery manager, its business criticality, and importance in customer satisfaction.]]>
Sun, 21 Apr 2013 21:10:25 GMT /slideshow/service-delivery-management/19475738 dawood2@slideshare.net(dawood2) Service delivery management dawood2 The presentation highlights the role of service delivery manager, its business criticality, and importance in customer satisfaction. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/servicedeliverymanagement-130421211025-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The presentation highlights the role of service delivery manager, its business criticality, and importance in customer satisfaction.
Service delivery management from Masaf Dawood
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Viability of bring your-own-computer BYOC programs /dawood2/viability-of-bring-yourowncomputer-byoc-prgrams viabilityofbring-your-own-computerbyocprgrams-130325190009-phpapp02
The confluence of powerful hand held devices, and a broadband network at home has created the desire for employees to expect the same level of connectedness in the enterprise space/workplace. Businesses are feeling the pressure to develop a hybrid support approach that also includes Gen Y and Gen Z workers, who are technology savvy and would like to use these devices in the workplace. What is un-clear is how some of the programs aimed at integrating users own devices will work with the existing IT/framework and this paper attempts to provide a balanced approach to analyze the problem and propose a solution. By: Masaf Dawood ]]>

The confluence of powerful hand held devices, and a broadband network at home has created the desire for employees to expect the same level of connectedness in the enterprise space/workplace. Businesses are feeling the pressure to develop a hybrid support approach that also includes Gen Y and Gen Z workers, who are technology savvy and would like to use these devices in the workplace. What is un-clear is how some of the programs aimed at integrating users own devices will work with the existing IT/framework and this paper attempts to provide a balanced approach to analyze the problem and propose a solution. By: Masaf Dawood ]]>
Mon, 25 Mar 2013 19:00:09 GMT /dawood2/viability-of-bring-yourowncomputer-byoc-prgrams dawood2@slideshare.net(dawood2) Viability of bring your-own-computer BYOC programs dawood2 The confluence of powerful hand held devices, and a broadband network at home has created the desire for employees to expect the same level of connectedness in the enterprise space/workplace. Businesses are feeling the pressure to develop a hybrid support approach that also includes Gen Y and Gen Z workers, who are technology savvy and would like to use these devices in the workplace. What is un-clear is how some of the programs aimed at integrating users own devices will work with the existing IT/framework and this paper attempts to provide a balanced approach to analyze the problem and propose a solution. By: Masaf Dawood <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/viabilityofbring-your-own-computerbyocprgrams-130325190009-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The confluence of powerful hand held devices, and a broadband network at home has created the desire for employees to expect the same level of connectedness in the enterprise space/workplace. Businesses are feeling the pressure to develop a hybrid support approach that also includes Gen Y and Gen Z workers, who are technology savvy and would like to use these devices in the workplace. What is un-clear is how some of the programs aimed at integrating users own devices will work with the existing IT/framework and this paper attempts to provide a balanced approach to analyze the problem and propose a solution. By: Masaf Dawood
Viability of bring your-own-computer BYOC programs from Masaf Dawood
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https://cdn.slidesharecdn.com/profile-photo-dawood2-48x48.jpg?cb=1600450953 Information Technology Services Executive with a successful track record in IT, and business transformation services. Expert knowledge of business principles, project management, and service delivery in outsourcing, consulting and business integration services. Cross-Culture champion and unique ability to bridge the gaps between various diverse work cultures through collaboration. In the last 6 years worked internationally in India, France, Poland, Argentina, and Chile solutioning and supporting client engagements and business development. Specialties:Program Management, Outsourcing Advisory,Service Delivery Management, Infrastructure Management, Corporate Compliance, Six Sigma GB. https://cdn.slidesharecdn.com/ss_thumbnails/outsourcinglifecycle-140311215746-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/outsourcing-life-cycle/32203902 Outsourcing life cycle https://cdn.slidesharecdn.com/ss_thumbnails/servicedeliveryandestimania-131019173128-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/service-delivery-and-estimania/27367221 Service delivery and E... https://cdn.slidesharecdn.com/ss_thumbnails/servicedeliveryrelationshipmanagement-131001140906-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/service-delivery-relationship-management/26755975 Service delivery Relat...