ºÝºÝߣshows by User: dayu_jin / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: dayu_jin / Wed, 08 Jan 2014 09:19:56 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: dayu_jin Bibliometric Analysis Tutorial by Dayu Jin /dayu_jin/bibliometric-analysis-tutorial-by-dayu-jin bibliometricanalysistutorialdayujin-140108091956-phpapp02
This slide presents practical ways to conduct bibliometric analysis. Based on my own experience on bibliometric analysis research, I wrote this step-by-step guide to help students and professionals who will use citation, co-citation, biliographic coupling techniques in their research. Visit my service research blog for more updates: http://servicesresearch.blogspot.com/]]>

This slide presents practical ways to conduct bibliometric analysis. Based on my own experience on bibliometric analysis research, I wrote this step-by-step guide to help students and professionals who will use citation, co-citation, biliographic coupling techniques in their research. Visit my service research blog for more updates: http://servicesresearch.blogspot.com/]]>
Wed, 08 Jan 2014 09:19:56 GMT /dayu_jin/bibliometric-analysis-tutorial-by-dayu-jin dayu_jin@slideshare.net(dayu_jin) Bibliometric Analysis Tutorial by Dayu Jin dayu_jin This slide presents practical ways to conduct bibliometric analysis. Based on my own experience on bibliometric analysis research, I wrote this step-by-step guide to help students and professionals who will use citation, co-citation, biliographic coupling techniques in their research. Visit my service research blog for more updates: http://servicesresearch.blogspot.com/ <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bibliometricanalysistutorialdayujin-140108091956-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This slide presents practical ways to conduct bibliometric analysis. Based on my own experience on bibliometric analysis research, I wrote this step-by-step guide to help students and professionals who will use citation, co-citation, biliographic coupling techniques in their research. Visit my service research blog for more updates: http://servicesresearch.blogspot.com/
Bibliometric Analysis Tutorial by Dayu Jin from Dayu Tony Jin
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A Survey of �New Service Development Tools /slideshow/a-survey-of-new-service-development-tools/29573600 icmit2012presentationver1-131230094142-phpapp01
This study takes a holistic view on new service development (NSD) tools. A thorough literature review was conducted to identify the commonly used NSD tools, together with their purposes, strengths and weaknesses. We executed a large-scale survey among Singapore financial institutions to offer empirical evidences regarding NSD tools usage patterns, their impacts on NSD performance, and the contingencies on NSD innovativeness. The results showed that: (1) NSD tools are still underutilized in service firms; (2) NSD tools have positive influences on NSD performance; and (3) more tools are adopted when services are new to the firm and new to the customer.]]>

This study takes a holistic view on new service development (NSD) tools. A thorough literature review was conducted to identify the commonly used NSD tools, together with their purposes, strengths and weaknesses. We executed a large-scale survey among Singapore financial institutions to offer empirical evidences regarding NSD tools usage patterns, their impacts on NSD performance, and the contingencies on NSD innovativeness. The results showed that: (1) NSD tools are still underutilized in service firms; (2) NSD tools have positive influences on NSD performance; and (3) more tools are adopted when services are new to the firm and new to the customer.]]>
Mon, 30 Dec 2013 09:41:42 GMT /slideshow/a-survey-of-new-service-development-tools/29573600 dayu_jin@slideshare.net(dayu_jin) A Survey of �New Service Development Tools dayu_jin This study takes a holistic view on new service development (NSD) tools. A thorough literature review was conducted to identify the commonly used NSD tools, together with their purposes, strengths and weaknesses. We executed a large-scale survey among Singapore financial institutions to offer empirical evidences regarding NSD tools usage patterns, their impacts on NSD performance, and the contingencies on NSD innovativeness. The results showed that: (1) NSD tools are still underutilized in service firms; (2) NSD tools have positive influences on NSD performance; and (3) more tools are adopted when services are new to the firm and new to the customer. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/icmit2012presentationver1-131230094142-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This study takes a holistic view on new service development (NSD) tools. A thorough literature review was conducted to identify the commonly used NSD tools, together with their purposes, strengths and weaknesses. We executed a large-scale survey among Singapore financial institutions to offer empirical evidences regarding NSD tools usage patterns, their impacts on NSD performance, and the contingencies on NSD innovativeness. The results showed that: (1) NSD tools are still underutilized in service firms; (2) NSD tools have positive influences on NSD performance; and (3) more tools are adopted when services are new to the firm and new to the customer.
A Survey of New Service Development Tools from Dayu Tony Jin
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Adoption of New Service Development Tools in the Financial Service Industry /slideshow/adoption-of-new-service-development-tools-in-the-financial-service-industry/29506572 ieem2011presentationver1-131226102831-phpapp01
This is the presentation slide that I presented at IEEE International Conference on Industrial Engineering and Engineering Management 2011, Macau. This paper looks into antecedents of new service development tool adoption by using Theory of Planned Behavior. Empirical study was conducted among Singapore financial service firms. The results show that usefulness, ease of use, compatibility and resource commitment significantly affect tool adoption behavior.]]>

This is the presentation slide that I presented at IEEE International Conference on Industrial Engineering and Engineering Management 2011, Macau. This paper looks into antecedents of new service development tool adoption by using Theory of Planned Behavior. Empirical study was conducted among Singapore financial service firms. The results show that usefulness, ease of use, compatibility and resource commitment significantly affect tool adoption behavior.]]>
Thu, 26 Dec 2013 10:28:31 GMT /slideshow/adoption-of-new-service-development-tools-in-the-financial-service-industry/29506572 dayu_jin@slideshare.net(dayu_jin) Adoption of New Service Development Tools in the Financial Service Industry dayu_jin This is the presentation slide that I presented at IEEE International Conference on Industrial Engineering and Engineering Management 2011, Macau. This paper looks into antecedents of new service development tool adoption by using Theory of Planned Behavior. Empirical study was conducted among Singapore financial service firms. The results show that usefulness, ease of use, compatibility and resource commitment significantly affect tool adoption behavior. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ieem2011presentationver1-131226102831-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This is the presentation slide that I presented at IEEE International Conference on Industrial Engineering and Engineering Management 2011, Macau. This paper looks into antecedents of new service development tool adoption by using Theory of Planned Behavior. Empirical study was conducted among Singapore financial service firms. The results show that usefulness, ease of use, compatibility and resource commitment significantly affect tool adoption behavior.
Adoption of New Service Development Tools in the Financial Service Industry from Dayu Tony Jin
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New Product Development Tools and Techniques Survey /slideshow/market-survey-new-service-development-tools/29506470 newproductdevelopmentsurveyemrg-nus-131226101957-phpapp01
This is the questionnaire that I developed for one of my market research research project. Various techniques have been incorporated to improve response rate. For details, please visit: http://servicesresearch.blogspot.sg/2010/10/research-methogology-course-summary-2.html]]>

This is the questionnaire that I developed for one of my market research research project. Various techniques have been incorporated to improve response rate. For details, please visit: http://servicesresearch.blogspot.sg/2010/10/research-methogology-course-summary-2.html]]>
Thu, 26 Dec 2013 10:19:57 GMT /slideshow/market-survey-new-service-development-tools/29506470 dayu_jin@slideshare.net(dayu_jin) New Product Development Tools and Techniques Survey dayu_jin This is the questionnaire that I developed for one of my market research research project. Various techniques have been incorporated to improve response rate. For details, please visit: http://servicesresearch.blogspot.sg/2010/10/research-methogology-course-summary-2.html <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/newproductdevelopmentsurveyemrg-nus-131226101957-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This is the questionnaire that I developed for one of my market research research project. Various techniques have been incorporated to improve response rate. For details, please visit: http://servicesresearch.blogspot.sg/2010/10/research-methogology-course-summary-2.html
New Product Development Tools and Techniques Survey from Dayu Tony Jin
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Oral Defense - The Effectiveness, Adoption and Application of New Service Development (NSD) Tools and Techniques (by Dayu JIN) /slideshow/oral-defense-the-effectiveness-adoption-and-application-of-new-service-development-nsd-tools-and-techniques-by-dayu-jin/22921045 oraldefensepresentationver7-1revisedfororaldefensefinalhandoutconcise-130613084914-phpapp01
This is the oral defense slides for my PhD degree. It summarizes four research studies who focus is on service innovation and service design.]]>

This is the oral defense slides for my PhD degree. It summarizes four research studies who focus is on service innovation and service design.]]>
Thu, 13 Jun 2013 08:49:14 GMT /slideshow/oral-defense-the-effectiveness-adoption-and-application-of-new-service-development-nsd-tools-and-techniques-by-dayu-jin/22921045 dayu_jin@slideshare.net(dayu_jin) Oral Defense - The Effectiveness, Adoption and Application of New Service Development (NSD) Tools and Techniques (by Dayu JIN) dayu_jin This is the oral defense slides for my PhD degree. It summarizes four research studies who focus is on service innovation and service design. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/oraldefensepresentationver7-1revisedfororaldefensefinalhandoutconcise-130613084914-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This is the oral defense slides for my PhD degree. It summarizes four research studies who focus is on service innovation and service design.
Oral Defense - The Effectiveness, Adoption and Application of New Service Development (NSD) Tools and Techniques (by Dayu JIN) from Dayu Tony Jin
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The Usage and Effectiveness of New Service Development Tools (by Dayu JIN) /dayu_jin/executive-summary-final-new-service-development-toolsexecutive-summary-report executivesummaryfinalnewservicedevelopmenttoolsexecutivesummaryreport-130613084345-phpapp01
The purpose of this study is to estimate the usage and effectiveness of NSD tools adopted by Singapore financial service institutions. Specific objectives include: (1) analyze NSD tools usage pattern; (2) assess NSD performance and its measurement; (3) estimate the impact of NSD tools on NSD performance; (4) estimate the influence of NSD innovativeness on the choice of NSD tools.]]>

The purpose of this study is to estimate the usage and effectiveness of NSD tools adopted by Singapore financial service institutions. Specific objectives include: (1) analyze NSD tools usage pattern; (2) assess NSD performance and its measurement; (3) estimate the impact of NSD tools on NSD performance; (4) estimate the influence of NSD innovativeness on the choice of NSD tools.]]>
Thu, 13 Jun 2013 08:43:45 GMT /dayu_jin/executive-summary-final-new-service-development-toolsexecutive-summary-report dayu_jin@slideshare.net(dayu_jin) The Usage and Effectiveness of New Service Development Tools (by Dayu JIN) dayu_jin The purpose of this study is to estimate the usage and effectiveness of NSD tools adopted by Singapore financial service institutions. Specific objectives include: (1) analyze NSD tools usage pattern; (2) assess NSD performance and its measurement; (3) estimate the impact of NSD tools on NSD performance; (4) estimate the influence of NSD innovativeness on the choice of NSD tools. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/executivesummaryfinalnewservicedevelopmenttoolsexecutivesummaryreport-130613084345-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The purpose of this study is to estimate the usage and effectiveness of NSD tools adopted by Singapore financial service institutions. Specific objectives include: (1) analyze NSD tools usage pattern; (2) assess NSD performance and its measurement; (3) estimate the impact of NSD tools on NSD performance; (4) estimate the influence of NSD innovativeness on the choice of NSD tools.
The Usage and Effectiveness of New Service Development Tools (by Dayu JIN) from Dayu Tony Jin
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https://cdn.slidesharecdn.com/profile-photo-dayu_jin-48x48.jpg?cb=1610416842 My research topic is related to New Service Development (NSD). To be specific, I look into tools and techniques which can facilitate NSD process. Check out my research blog at http://servicesresearch.blogspot.sg http://servicesresearch.blogspot.com/ https://cdn.slidesharecdn.com/ss_thumbnails/bibliometricanalysistutorialdayujin-140108091956-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds dayu_jin/bibliometric-analysis-tutorial-by-dayu-jin Bibliometric Analysis ... https://cdn.slidesharecdn.com/ss_thumbnails/icmit2012presentationver1-131230094142-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/a-survey-of-new-service-development-tools/29573600 A Survey of �New Servi... https://cdn.slidesharecdn.com/ss_thumbnails/ieem2011presentationver1-131226102831-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/adoption-of-new-service-development-tools-in-the-financial-service-industry/29506572 Adoption of New Servic...