際際滷shows by User: deanlombard / http://www.slideshare.net/images/logo.gif 際際滷shows by User: deanlombard / Mon, 30 Jun 2014 23:44:52 GMT 際際滷Share feed for 際際滷shows by User: deanlombard Rethinking utilities hardship assistance: working from the broader context /slideshow/rethinking-utilities-hardship-assistance-working-frrom-the-broader-context/36492476 140625informadebtspiral-140630234452-phpapp02
After significant government intervention in 2004 to address rising levels of hardship and disconnection of electricity customers, disconnection rates plummeted and energy retailers developed responsive hardship programs. But since then, disconnection rates and other hardship indicators have risen again - showing that utility hardship programs are not working as well as we had hoped. In this presentation we revisit the model hardship program guidelines developed by the Committee for Melbourne's Utility Debt Spiral project in 2006 and ask what we can learn from them today.]]>
After significant government intervention in 2004 to address rising levels of hardship and disconnection of electricity customers, disconnection rates plummeted and energy retailers developed responsive hardship programs. But since then, disconnection rates and other hardship indicators have risen again - showing that utility hardship programs are not working as well as we had hoped. In this presentation we revisit the model hardship program guidelines developed by the Committee for Melbourne's Utility Debt Spiral project in 2006 and ask what we can learn from them today.]]> Mon, 30 Jun 2014 23:44:52 GMT /slideshow/rethinking-utilities-hardship-assistance-working-frrom-the-broader-context/36492476 deanlombard@slideshare.net(deanlombard) Rethinking utilities hardship assistance: working from the broader context deanlombard After significant government intervention in 2004 to address rising levels of hardship and disconnection of electricity customers, disconnection rates plummeted and energy retailers developed responsive hardship programs. But since then, disconnection rates and other hardship indicators have risen again - showing that utility hardship programs are not working as well as we had hoped. In this presentation we revisit the model hardship program guidelines developed by the Committee for Melbourne's Utility Debt Spiral project in 2006 and ask what we can learn from them today. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/140625informadebtspiral-140630234452-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> After significant government intervention in 2004 to address rising levels of hardship and disconnection of electricity customers, disconnection rates plummeted and energy retailers developed responsive hardship programs. But since then, disconnection rates and other hardship indicators have risen again - showing that utility hardship programs are not working as well as we had hoped. In this presentation we revisit the model hardship program guidelines developed by the Committee for Melbourne&#39;s Utility Debt Spiral project in 2006 and ask what we can learn from them today.
Rethinking utilities hardship assistance: working from the broader context from Dean Lombard
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