/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: distantdrum https://cdn.slidesharecdn.com/profile-photo-distantdrum-48x48.jpg?cb=1522825880 Basically we are emotion wrapped in a fraying veil of rationalism so it's my job to lift the delicate sheath and discover the raging heart beat that lies beneath....... or in other words I find out what people are really feeling, thinking and doing, what they need, what they want, what's pushing them, what needs to change and what all of this means for business - your business