/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: dooleymon https://cdn.slidesharecdn.com/profile-photo-dooleymon-48x48.jpg?cb=1590088417 I have worked for twenty-plus years in business-to-business. My work skills are largely in communication -- identifying needs, asking/discovering what's the best way to address the gap between capabilities and the desired outcome. To enhance client satisfaction, ensure higher revenues, and create greater customer loyalty, I call upon my communication and problem-solving skills in new ways -- gained from being trained in LEED, as well as gaining certification in Lean [waste reduction] principles. I find when I am able to understand what people are really wanting, then the polarity that divides us disappears. Then we get on without taking a hard position, so we...