�ݺ�ߣshows by User: ebJesse

�ݺ�ߣshows by User: ebJesse / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: ebJesse / Thu, 14 Dec 2017 22:23:05 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: ebJesse 10 Critical Aspects of IT Service Continuity to Protect Your Company's Digital Business /slideshow/10-critical-aspects-of-it-service-continuity-to-protect-your-companys-digital-business/84112531 everbridge-pink-it-service-continuity-171214222306
Watch the webinar: http://go.italerting.com/pink-elephant-it-service-continuity Life is never certain or predictable, however it seems like every other week we hear of some devastating natural disaster, massive security breach or major man-made crisis flooding the airwaves and going viral on social media. So much so that It almost seems that the unpredictable has become common place and the rare occurrence our weekly update. Based on this new global reality and the business dependence on digital automation it is more crucial than ever for businesses to take up the old Boy Scout motto, "Be Prepared". In this informative webinar Troy DuMoulin, VP of Research and Development at Pink Elephant and Vincent Geffray, Senior Director of Product Marketing at Everbridge provide an overview and practical guidance on the critical governance, management capabilities and plans for dealing with the un-expected in a digital and data dependent world.]]>
Watch the webinar: http://go.italerting.com/pink-elephant-it-service-continuity Life is never certain or predictable, however it seems like every other week we hear of some devastating natural disaster, massive security breach or major man-made crisis flooding the airwaves and going viral on social media. So much so that It almost seems that the unpredictable has become common place and the rare occurrence our weekly update. Based on this new global reality and the business dependence on digital automation it is more crucial than ever for businesses to take up the old Boy Scout motto, "Be Prepared". In this informative webinar Troy DuMoulin, VP of Research and Development at Pink Elephant and Vincent Geffray, Senior Director of Product Marketing at Everbridge provide an overview and practical guidance on the critical governance, management capabilities and plans for dealing with the un-expected in a digital and data dependent world.]]> Thu, 14 Dec 2017 22:23:05 GMT /slideshow/10-critical-aspects-of-it-service-continuity-to-protect-your-companys-digital-business/84112531 ebJesse@slideshare.net(ebJesse) 10 Critical Aspects of IT Service Continuity to Protect Your Company's Digital Business ebJesse Watch the webinar: http://go.italerting.com/pink-elephant-it-service-continuity Life is never certain or predictable, however it seems like every other week we hear of some devastating natural disaster, massive security breach or major man-made crisis flooding the airwaves and going viral on social media. So much so that It almost seems that the unpredictable has become common place and the rare occurrence our weekly update. Based on this new global reality and the business dependence on digital automation it is more crucial than ever for businesses to take up the old Boy Scout motto, "Be Prepared". In this informative webinar Troy DuMoulin, VP of Research and Development at Pink Elephant and Vincent Geffray, Senior Director of Product Marketing at Everbridge provide an overview and practical guidance on the critical governance, management capabilities and plans for dealing with the un-expected in a digital and data dependent world. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/everbridge-pink-it-service-continuity-171214222306-thumbnail.jpg?width=120&height=120&fit=bounds" /> Watch the webinar: http://go.italerting.com/pink-elephant-it-service-continuity Life is never certain or predictable, however it seems like every other week we hear of some devastating natural disaster, massive security breach or major man-made crisis flooding the airwaves and going viral on social media. So much so that It almost seems that the unpredictable has become common place and the rare occurrence our weekly update. Based on this new global reality and the business dependence on digital automation it is more crucial than ever for businesses to take up the old Boy Scout motto, "Be Prepared". In this informative webinar Troy DuMoulin, VP of Research and Development at Pink Elephant and Vincent Geffray, Senior Director of Product Marketing at Everbridge provide an overview and practical guidance on the critical governance, management capabilities and plans for dealing with the un-expected in a digital and data dependent world.

10 Critical Aspects of IT Service Continuity to Protect Your Company's Digital Business from Jesse Andrew

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0 Enabling Flexible & Skilled Cross-Functional Teams within Agile & DevOps Organizations /slideshow/enabling-flexible-skilled-crossfunctional-teams-within-agile-devops-organizations/80907503 everbridgepinkslidesenablingflexibleskilledcross-functionalteams-171017171058
Watch the Webinar: http://go.italerting.com/cross-functional-agile-devops-teams Value is created by process, but process is impacted by and highly dependent on leadership, team structure, environment and Automation. Highly directive leadership models can produce but also create silos, produce dependence, stifle innovation and create bottlenecks. Agile & DevOps organizations have realized that traditional top-down organizational structures are not able to adapt and flex quickly to meet changing business needs and are experimenting with product oriented cross-functional teams for both development and support. In this highly engaging strategic session, Troy DuMoulin of Pink Elephant, and Vincent Geffray of Everbridge will explore the use of the evolving concepts of Agile & DevOps teams and how they are able to increase velocity while at the same time reducing errors and downtime even in an environment with immature processes. Specific topics focus on: • Team structure & persistence • A culture of accountability for results & CSI • Leadership models that enable teaming • Environments • Communication, collaboration challenges & automation tools]]>
Watch the Webinar: http://go.italerting.com/cross-functional-agile-devops-teams Value is created by process, but process is impacted by and highly dependent on leadership, team structure, environment and Automation. Highly directive leadership models can produce but also create silos, produce dependence, stifle innovation and create bottlenecks. Agile & DevOps organizations have realized that traditional top-down organizational structures are not able to adapt and flex quickly to meet changing business needs and are experimenting with product oriented cross-functional teams for both development and support. In this highly engaging strategic session, Troy DuMoulin of Pink Elephant, and Vincent Geffray of Everbridge will explore the use of the evolving concepts of Agile & DevOps teams and how they are able to increase velocity while at the same time reducing errors and downtime even in an environment with immature processes. Specific topics focus on: • Team structure & persistence • A culture of accountability for results & CSI • Leadership models that enable teaming • Environments • Communication, collaboration challenges & automation tools]]> Tue, 17 Oct 2017 17:10:58 GMT /slideshow/enabling-flexible-skilled-crossfunctional-teams-within-agile-devops-organizations/80907503 ebJesse@slideshare.net(ebJesse) Enabling Flexible & Skilled Cross-Functional Teams within Agile & DevOps Organizations ebJesse Watch the Webinar: http://go.italerting.com/cross-functional-agile-devops-teams Value is created by process, but process is impacted by and highly dependent on leadership, team structure, environment and Automation. Highly directive leadership models can produce but also create silos, produce dependence, stifle innovation and create bottlenecks. Agile & DevOps organizations have realized that traditional top-down organizational structures are not able to adapt and flex quickly to meet changing business needs and are experimenting with product oriented cross-functional teams for both development and support. In this highly engaging strategic session, Troy DuMoulin of Pink Elephant, and Vincent Geffray of Everbridge will explore the use of the evolving concepts of Agile & DevOps teams and how they are able to increase velocity while at the same time reducing errors and downtime even in an environment with immature processes. Specific topics focus on: • Team structure & persistence • A culture of accountability for results & CSI • Leadership models that enable teaming • Environments • Communication, collaboration challenges & automation tools <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/everbridgepinkslidesenablingflexibleskilledcross-functionalteams-171017171058-thumbnail.jpg?width=120&height=120&fit=bounds" /> Watch the Webinar: http://go.italerting.com/cross-functional-agile-devops-teams Value is created by process, but process is impacted by and highly dependent on leadership, team structure, environment and Automation. Highly directive leadership models can produce but also create silos, produce dependence, stifle innovation and create bottlenecks. Agile & DevOps organizations have realized that traditional top-down organizational structures are not able to adapt and flex quickly to meet changing business needs and are experimenting with product oriented cross-functional teams for both development and support. In this highly engaging strategic session, Troy DuMoulin of Pink Elephant, and Vincent Geffray of Everbridge will explore the use of the evolving concepts of Agile & DevOps teams and how they are able to increase velocity while at the same time reducing errors and downtime even in an environment with immature processes. Specific topics focus on: • Team structure & persistence • A culture of accountability for results & CSI • Leadership models that enable teaming • Environments • Communication, collaboration challenges & automation tools

Enabling Flexible & Skilled Cross-Functional Teams within Agile & DevOps Organizations from Jesse Andrew

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0 ITIL Service Management: Integrating Normal Incident, Major Incident & Service Continuity Management /slideshow/itil-service-management-integrating-normal-incident-major-incident-service-continuity-management/76695393 2016-170606143329
The nature of complex & dynamic systems makes it challenging to predict how any action will positively or negatively impact service availability and performance. However, one certainty that you can take to the bank is that eventually these systems will fail and require rapid recovery. Another certainty is that due to the dynamic nature of these same systems the impact and criticality of service failure can change quickly, dramatically and unexpectedly requiring very different support models. The ITIL Service Management process framework identifies three separate but highly dependent processes to deal with this challenge. However in most organizations these support practices are implemented as silos with little to no integration. In this informative session Troy DuMoulin, VP of Research and Development at Pink Elephant will provide an overview of the three separate processes. He will outline how they are related and how each one is triggered to support the rapid escalation or de-escalation of your service recovery processes to ensure the best possible Mean Time To Repair balanced with cost and risk. Watch the webinar on-demand: http://go.italerting.com/itil-service-management-pink-elephant]]>
The nature of complex & dynamic systems makes it challenging to predict how any action will positively or negatively impact service availability and performance. However, one certainty that you can take to the bank is that eventually these systems will fail and require rapid recovery. Another certainty is that due to the dynamic nature of these same systems the impact and criticality of service failure can change quickly, dramatically and unexpectedly requiring very different support models. The ITIL Service Management process framework identifies three separate but highly dependent processes to deal with this challenge. However in most organizations these support practices are implemented as silos with little to no integration. In this informative session Troy DuMoulin, VP of Research and Development at Pink Elephant will provide an overview of the three separate processes. He will outline how they are related and how each one is triggered to support the rapid escalation or de-escalation of your service recovery processes to ensure the best possible Mean Time To Repair balanced with cost and risk. Watch the webinar on-demand: http://go.italerting.com/itil-service-management-pink-elephant]]> Tue, 06 Jun 2017 14:33:28 GMT /slideshow/itil-service-management-integrating-normal-incident-major-incident-service-continuity-management/76695393 ebJesse@slideshare.net(ebJesse) ITIL Service Management: Integrating Normal Incident, Major Incident & Service Continuity Management ebJesse The nature of complex & dynamic systems makes it challenging to predict how any action will positively or negatively impact service availability and performance. However, one certainty that you can take to the bank is that eventually these systems will fail and require rapid recovery. Another certainty is that due to the dynamic nature of these same systems the impact and criticality of service failure can change quickly, dramatically and unexpectedly requiring very different support models. The ITIL Service Management process framework identifies three separate but highly dependent processes to deal with this challenge. However in most organizations these support practices are implemented as silos with little to no integration. In this informative session Troy DuMoulin, VP of Research and Development at Pink Elephant will provide an overview of the three separate processes. He will outline how they are related and how each one is triggered to support the rapid escalation or de-escalation of your service recovery processes to ensure the best possible Mean Time To Repair balanced with cost and risk. Watch the webinar on-demand: http://go.italerting.com/itil-service-management-pink-elephant <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/2016-170606143329-thumbnail.jpg?width=120&height=120&fit=bounds" /> The nature of complex & dynamic systems makes it challenging to predict how any action will positively or negatively impact service availability and performance. However, one certainty that you can take to the bank is that eventually these systems will fail and require rapid recovery. Another certainty is that due to the dynamic nature of these same systems the impact and criticality of service failure can change quickly, dramatically and unexpectedly requiring very different support models. The ITIL Service Management process framework identifies three separate but highly dependent processes to deal with this challenge. However in most organizations these support practices are implemented as silos with little to no integration. In this informative session Troy DuMoulin, VP of Research and Development at Pink Elephant will provide an overview of the three separate processes. He will outline how they are related and how each one is triggered to support the rapid escalation or de-escalation of your service recovery processes to ensure the best possible Mean Time To Repair balanced with cost and risk. Watch the webinar on-demand: http://go.italerting.com/itil-service-management-pink-elephant

ITIL Service Management: Integrating Normal Incident, Major Incident & Service Continuity Management from Jesse Andrew

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0 ITSM Deep Dive: Prioritization, Escalation, and Alerting /slideshow/itsm-deep-dive-prioritization-escalation-and-alerting/72669245 2017-170228155557
�ݺ�ߣs from our webinar "ITSM Deep Dive: Prioritization, Escalation, and Alerting" with Troy DuMoulin, VP of Research and Development at Pink Elephant. Watch the webinar on-demand: http://bit.ly/itsm-deep-dive _______________________________ Imagine an IT department where there is no agreement on how much impact a given incident has on the business customer. In this organization one person believes an incident to represent a minor impact while another believes the sky is falling. If this sounds familiar then consider that an organization that does not have a solid agreement around a model for establishing ticket priority has no hope of supporting published service level agreements. We live in an age of relativism where a high value is placed on the concept of independent thought and self-direction. However, when it comes to coordinated support activities it is critical that organizations have agreement on shared truth related to the impact and urgency of a service outage or the sequencing of changes based on value and risk. Without this basic but critical policy, process and cross-functional collaboration is next to impossible. In this deep dive on prioritization, escalation, and alerting, Troy DuMoulin, VP of Research and Development at Pink Elephant explores how to establish a business driven, multi-factor priority model shared by multiple ITSM processes and how this model drives automation related to escalation and alerting practices.]]>
�ݺ�ߣs from our webinar "ITSM Deep Dive: Prioritization, Escalation, and Alerting" with Troy DuMoulin, VP of Research and Development at Pink Elephant. Watch the webinar on-demand: http://bit.ly/itsm-deep-dive _______________________________ Imagine an IT department where there is no agreement on how much impact a given incident has on the business customer. In this organization one person believes an incident to represent a minor impact while another believes the sky is falling. If this sounds familiar then consider that an organization that does not have a solid agreement around a model for establishing ticket priority has no hope of supporting published service level agreements. We live in an age of relativism where a high value is placed on the concept of independent thought and self-direction. However, when it comes to coordinated support activities it is critical that organizations have agreement on shared truth related to the impact and urgency of a service outage or the sequencing of changes based on value and risk. Without this basic but critical policy, process and cross-functional collaboration is next to impossible. In this deep dive on prioritization, escalation, and alerting, Troy DuMoulin, VP of Research and Development at Pink Elephant explores how to establish a business driven, multi-factor priority model shared by multiple ITSM processes and how this model drives automation related to escalation and alerting practices.]]> Tue, 28 Feb 2017 15:55:57 GMT /slideshow/itsm-deep-dive-prioritization-escalation-and-alerting/72669245 ebJesse@slideshare.net(ebJesse) ITSM Deep Dive: Prioritization, Escalation, and Alerting ebJesse �ݺ�ߣs from our webinar "ITSM Deep Dive: Prioritization, Escalation, and Alerting" with Troy DuMoulin, VP of Research and Development at Pink Elephant. Watch the webinar on-demand: http://bit.ly/itsm-deep-dive _______________________________ Imagine an IT department where there is no agreement on how much impact a given incident has on the business customer. In this organization one person believes an incident to represent a minor impact while another believes the sky is falling. If this sounds familiar then consider that an organization that does not have a solid agreement around a model for establishing ticket priority has no hope of supporting published service level agreements. We live in an age of relativism where a high value is placed on the concept of independent thought and self-direction. However, when it comes to coordinated support activities it is critical that organizations have agreement on shared truth related to the impact and urgency of a service outage or the sequencing of changes based on value and risk. Without this basic but critical policy, process and cross-functional collaboration is next to impossible. In this deep dive on prioritization, escalation, and alerting, Troy DuMoulin, VP of Research and Development at Pink Elephant explores how to establish a business driven, multi-factor priority model shared by multiple ITSM processes and how this model drives automation related to escalation and alerting practices. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/2017-170228155557-thumbnail.jpg?width=120&height=120&fit=bounds" /> �ݺ�ߣs from our webinar "ITSM Deep Dive: Prioritization, Escalation, and Alerting" with Troy DuMoulin, VP of Research and Development at Pink Elephant. Watch the webinar on-demand: http://bit.ly/itsm-deep-dive _______________________________ Imagine an IT department where there is no agreement on how much impact a given incident has on the business customer. In this organization one person believes an incident to represent a minor impact while another believes the sky is falling. If this sounds familiar then consider that an organization that does not have a solid agreement around a model for establishing ticket priority has no hope of supporting published service level agreements. We live in an age of relativism where a high value is placed on the concept of independent thought and self-direction. However, when it comes to coordinated support activities it is critical that organizations have agreement on shared truth related to the impact and urgency of a service outage or the sequencing of changes based on value and risk. Without this basic but critical policy, process and cross-functional collaboration is next to impossible. In this deep dive on prioritization, escalation, and alerting, Troy DuMoulin, VP of Research and Development at Pink Elephant explores how to establish a business driven, multi-factor priority model shared by multiple ITSM processes and how this model drives automation related to escalation and alerting practices.

ITSM Deep Dive: Prioritization, Escalation, and Alerting from Jesse Andrew

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0 Avoiding Data Center Disasters /slideshow/avoiding-data-center-disasters/63538590 avoidingdatacenterdisastersslides-160628185444
Data centers are mission critical sites with complex components that are susceptible to a wide range of risks and hazards. When a data center outage occurs at another organization it is a "lesson learned." When it happens to you - it is a DISASTER. Watch the webinar: http://go.italerting.com/data-center-risks.html?trk=jimnelson_social]]>
Data centers are mission critical sites with complex components that are susceptible to a wide range of risks and hazards. When a data center outage occurs at another organization it is a "lesson learned." When it happens to you - it is a DISASTER. Watch the webinar: http://go.italerting.com/data-center-risks.html?trk=jimnelson_social]]> Tue, 28 Jun 2016 18:54:44 GMT /slideshow/avoiding-data-center-disasters/63538590 ebJesse@slideshare.net(ebJesse) Avoiding Data Center Disasters ebJesse Data centers are mission critical sites with complex components that are susceptible to a wide range of risks and hazards. When a data center outage occurs at another organization it is a "lesson learned." When it happens to you - it is a DISASTER. Watch the webinar: http://go.italerting.com/data-center-risks.html?trk=jimnelson_social <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/avoidingdatacenterdisastersslides-160628185444-thumbnail.jpg?width=120&height=120&fit=bounds" /> Data centers are mission critical sites with complex components that are susceptible to a wide range of risks and hazards. When a data center outage occurs at another organization it is a "lesson learned." When it happens to you - it is a DISASTER. Watch the webinar: http://go.italerting.com/data-center-risks.html?trk=jimnelson_social

Avoiding Data Center Disasters from Jesse Andrew

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0 IT Incident Communication Buyer's Guide: 10 Questions to ask an IT Alerting Vendor /slideshow/it-incident-communication-buyers-guide-10-questions-to-ask-an-it-alerting-vendor/62636625 2015-160601231004
When dealing with critical IT outages, time is of the essence and rapid communication plays a major role in minimizing the impact of outages, such as loss of revenue and damaged reputation of your service. Having the right IT service alerting solution in place can dramatically help organizations address critical IT outages. If you’re in the market for a critical IT communications solution, there are a number of questions you should consider for an informed buying decision.]]>
When dealing with critical IT outages, time is of the essence and rapid communication plays a major role in minimizing the impact of outages, such as loss of revenue and damaged reputation of your service. Having the right IT service alerting solution in place can dramatically help organizations address critical IT outages. If you’re in the market for a critical IT communications solution, there are a number of questions you should consider for an informed buying decision.]]> Wed, 01 Jun 2016 23:10:04 GMT /slideshow/it-incident-communication-buyers-guide-10-questions-to-ask-an-it-alerting-vendor/62636625 ebJesse@slideshare.net(ebJesse) IT Incident Communication Buyer's Guide: 10 Questions to ask an IT Alerting Vendor ebJesse When dealing with critical IT outages, time is of the essence and rapid communication plays a major role in minimizing the impact of outages, such as loss of revenue and damaged reputation of your service. Having the right IT service alerting solution in place can dramatically help organizations address critical IT outages. If you’re in the market for a critical IT communications solution, there are a number of questions you should consider for an informed buying decision. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/2015-160601231004-thumbnail.jpg?width=120&height=120&fit=bounds" /> When dealing with critical IT outages, time is of the essence and rapid communication plays a major role in minimizing the impact of outages, such as loss of revenue and damaged reputation of your service. Having the right IT service alerting solution in place can dramatically help organizations address critical IT outages. If you’re in the market for a critical IT communications solution, there are a number of questions you should consider for an informed buying decision.

IT Incident Communication Buyer's Guide: 10 Questions to ask an IT Alerting Vendor from Jesse Andrew

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0 Beyond the ITIL Binder: Process Improvements Through Critical Communications /slideshow/beyond-the-itil-binder-process-improvements-through-critical-communications/61443967 beyondtheitilbinder-160428032408
�ݺ�ߣs from our recent webinar, Beyond the ITIL Binder: Process Improvements Through Critical Communications. Recording to come shortly! Abstract: In an effort to streamline IT with the needs of a business, IT best practice frameworks, such as ITIL, continue to be the go-to resource for IT organizations. Although these frameworks offer guidance, the one-size-fits-all set of best practices often lack specific practical details or examples on how to implement within an organization. Without a proper communication framework, it becomes difficult to implement and use the best practices set fourth in ITIL. In this presentation, David de Swaan Arons, former ITIL consultant and ITSM manager, reviews critical communication considerations and best practices practices to improve ITIL and ITSM processes.]]>
�ݺ�ߣs from our recent webinar, Beyond the ITIL Binder: Process Improvements Through Critical Communications. Recording to come shortly! Abstract: In an effort to streamline IT with the needs of a business, IT best practice frameworks, such as ITIL, continue to be the go-to resource for IT organizations. Although these frameworks offer guidance, the one-size-fits-all set of best practices often lack specific practical details or examples on how to implement within an organization. Without a proper communication framework, it becomes difficult to implement and use the best practices set fourth in ITIL. In this presentation, David de Swaan Arons, former ITIL consultant and ITSM manager, reviews critical communication considerations and best practices practices to improve ITIL and ITSM processes.]]> Thu, 28 Apr 2016 03:24:08 GMT /slideshow/beyond-the-itil-binder-process-improvements-through-critical-communications/61443967 ebJesse@slideshare.net(ebJesse) Beyond the ITIL Binder: Process Improvements Through Critical Communications ebJesse �ݺ�ߣs from our recent webinar, Beyond the ITIL Binder: Process Improvements Through Critical Communications. Recording to come shortly! Abstract: In an effort to streamline IT with the needs of a business, IT best practice frameworks, such as ITIL, continue to be the go-to resource for IT organizations. Although these frameworks offer guidance, the one-size-fits-all set of best practices often lack specific practical details or examples on how to implement within an organization. Without a proper communication framework, it becomes difficult to implement and use the best practices set fourth in ITIL. In this presentation, David de Swaan Arons, former ITIL consultant and ITSM manager, reviews critical communication considerations and best practices practices to improve ITIL and ITSM processes. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/beyondtheitilbinder-160428032408-thumbnail.jpg?width=120&height=120&fit=bounds" /> �ݺ�ߣs from our recent webinar, Beyond the ITIL Binder: Process Improvements Through Critical Communications. Recording to come shortly! Abstract: In an effort to streamline IT with the needs of a business, IT best practice frameworks, such as ITIL, continue to be the go-to resource for IT organizations. Although these frameworks offer guidance, the one-size-fits-all set of best practices often lack specific practical details or examples on how to implement within an organization. Without a proper communication framework, it becomes difficult to implement and use the best practices set fourth in ITIL. In this presentation, David de Swaan Arons, former ITIL consultant and ITSM manager, reviews critical communication considerations and best practices practices to improve ITIL and ITSM processes.

Beyond the ITIL Binder: Process Improvements Through Critical Communications from Jesse Andrew

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0 https://cdn.slidesharecdn.com/profile-photo-ebJesse-48x48.jpg?cb=1533061127 ITAlerting.com https://cdn.slidesharecdn.com/ss_thumbnails/everbridge-pink-it-service-continuity-171214222306-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/10-critical-aspects-of-it-service-continuity-to-protect-your-companys-digital-business/84112531 10 Critical Aspects of... https://cdn.slidesharecdn.com/ss_thumbnails/everbridgepinkslidesenablingflexibleskilledcross-functionalteams-171017171058-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/enabling-flexible-skilled-crossfunctional-teams-within-agile-devops-organizations/80907503 Enabling Flexible & Sk... https://cdn.slidesharecdn.com/ss_thumbnails/2016-170606143329-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/itil-service-management-integrating-normal-incident-major-incident-service-continuity-management/76695393 ITIL Service Managemen...