/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: ejperezsolla https://cdn.slidesharecdn.com/profile-photo-ejperezsolla-48x48.jpg?cb=1674064669 I have more than 15 years working in several Latin American countries as Business Developer; Principal Solutions Specialist; Project Leader and Consultant. I’m responsible for assisting customers to generate initiatives to detect areas of opportunity and design plans to offer a positive, consistent, and brand-relevant customer experience across the different channels with focus on the digital: social, mobile, e-commerce. These customers consider me as a trust advisor that provides them with knowledge to optimize their digital strategies. There is no one-size-fits-all strategy because different consumer expectations require differing experiences. And to understand them and empower them I u... http://www.oracle.com/