�ݺ�ߣshows by User: empathica

�ݺ�ߣshows by User: empathica / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: empathica / Fri, 17 May 2013 09:36:19 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: empathica Rtp empathica web_4-2013 - deck /slideshow/rtp-empathica-web42013-deck-21332362/21332362 rtpempathicaweb4-2013-deck-130517093619-phpapp01
Retail TouchPoints and Empathica webinar presentation| Retail To view full webinar, visit http://cem.empathica.com/RTPEmp3rdPartyWebinar The presentation explores the challenges retail operators are facing today and discuss how looking at the customer experience through a social lens may be the key to seeing the complete picture of customer feedback. In the session you’ll learn: How customer interaction with brands is changing – and why you need to combine solicited and unsolicited feedback How taking a wide view of customer feedback can uncover systemic issues and trends in your business How surveys and social media feedback can be used together to drive great customer experiences To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica ]]>
Retail TouchPoints and Empathica webinar presentation| Retail To view full webinar, visit http://cem.empathica.com/RTPEmp3rdPartyWebinar The presentation explores the challenges retail operators are facing today and discuss how looking at the customer experience through a social lens may be the key to seeing the complete picture of customer feedback. In the session you’ll learn: How customer interaction with brands is changing – and why you need to combine solicited and unsolicited feedback How taking a wide view of customer feedback can uncover systemic issues and trends in your business How surveys and social media feedback can be used together to drive great customer experiences To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica ]]> Fri, 17 May 2013 09:36:19 GMT /slideshow/rtp-empathica-web42013-deck-21332362/21332362 empathica@slideshare.net(empathica) Rtp empathica web_4-2013 - deck empathica Retail TouchPoints and Empathica webinar presentation| Retail To view full webinar, visit http://cem.empathica.com/RTPEmp3rdPartyWebinar The presentation explores the challenges retail operators are facing today and discuss how looking at the customer experience through a social lens may be the key to seeing the complete picture of customer feedback. In the session you’ll learn: How customer interaction with brands is changing – and why you need to combine solicited and unsolicited feedback How taking a wide view of customer feedback can uncover systemic issues and trends in your business How surveys and social media feedback can be used together to drive great customer experiences To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/rtpempathicaweb4-2013-deck-130517093619-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /><br> Retail TouchPoints and Empathica webinar presentation| Retail To view full webinar, visit http://cem.empathica.com/RTPEmp3rdPartyWebinar The presentation explores the challenges retail operators are facing today and discuss how looking at the customer experience through a social lens may be the key to seeing the complete picture of customer feedback. In the session you’ll learn: How customer interaction with brands is changing – and why you need to combine solicited and unsolicited feedback How taking a wide view of customer feedback can uncover systemic issues and trends in your business How surveys and social media feedback can be used together to drive great customer experiences To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica

Rtp empathica web_4-2013 - deck from Customer Experience Management | Empathica - A Mindshare Technologies Company

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1 Re-Imagining Customer Feedback to Drive Action (UK version) | Empathica We… /slideshow/reimagining-customer-feedback-to-drive-action-uk-version-empathica-we/17467067 uk-3rdpartyfeedbacklaunchwebinar-130321143038-phpapp02
This is the UK version of presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback. In this session you will learn: How surveys and social media can drive great experiences How an end-to-end view of all customer feedback can uncover systematic issues and trends How focusing on key improvements and tailored actions can build new habits in your stores To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica]]>
This is the UK version of presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback. In this session you will learn: How surveys and social media can drive great experiences How an end-to-end view of all customer feedback can uncover systematic issues and trends How focusing on key improvements and tailored actions can build new habits in your stores To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica]]> Thu, 21 Mar 2013 14:30:38 GMT /slideshow/reimagining-customer-feedback-to-drive-action-uk-version-empathica-we/17467067 empathica@slideshare.net(empathica) Re-Imagining Customer Feedback to Drive Action (UK version) | Empathica We… empathica This is the UK version of presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback. In this session you will learn: How surveys and social media can drive great experiences How an end-to-end view of all customer feedback can uncover systematic issues and trends How focusing on key improvements and tailored actions can build new habits in your stores To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/uk-3rdpartyfeedbacklaunchwebinar-130321143038-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /><br> This is the UK version of presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback. In this session you will learn: How surveys and social media can drive great experiences How an end-to-end view of all customer feedback can uncover systematic issues and trends How focusing on key improvements and tailored actions can build new habits in your stores To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica

Re-Imagining Customer Feedback to Drive Action (UK version) | Empathica We… from Customer Experience Management | Empathica - A Mindshare Technologies Company

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1 Re-Imagining Customer Feedback to Drive Action (NA version) | Empathica Webinar Presentation /slideshow/na-3rd-party-feedback-launch-webinar/17457148 na-3rdpartyfeedbacklaunchwebinar-130321082022-phpapp02
This is the presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback. In this session you will learn: How surveys and social media can drive great experiences How an end-to-end view of all customer feedback can uncover systematic issues and trends How focusing on key improvements and tailored actions can build new habits in your stores To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica]]>
This is the presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback. In this session you will learn: How surveys and social media can drive great experiences How an end-to-end view of all customer feedback can uncover systematic issues and trends How focusing on key improvements and tailored actions can build new habits in your stores To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica]]> Thu, 21 Mar 2013 08:20:21 GMT /slideshow/na-3rd-party-feedback-launch-webinar/17457148 empathica@slideshare.net(empathica) Re-Imagining Customer Feedback to Drive Action (NA version) | Empathica Webinar Presentation empathica This is the presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback. In this session you will learn: How surveys and social media can drive great experiences How an end-to-end view of all customer feedback can uncover systematic issues and trends How focusing on key improvements and tailored actions can build new habits in your stores To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/na-3rdpartyfeedbacklaunchwebinar-130321082022-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /><br> This is the presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback. In this session you will learn: How surveys and social media can drive great experiences How an end-to-end view of all customer feedback can uncover systematic issues and trends How focusing on key improvements and tailored actions can build new habits in your stores To learn more about Customer Experience Management: Product and services page http://www.empathica.com/products-services/ Resource center http://www.empathica.com/resources/ Blog http://www.empathica.com/blog/ Consumer insights reports http://www.empathica.com/consumer-insights/ Industry-specific expertise http://www.empathica.com/industries/ Connect with us: Twitter http://twitter.com/EmpathicaCEM Facebook http://www.facebook.com/EmpathicaCEM LinkedIn http://www.linkedin.com/company/empathica

Re-Imagining Customer Feedback to Drive Action (NA version) | Empathica Webinar Presentation from Customer Experience Management | Empathica - A Mindshare Technologies Company

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1 https://cdn.slidesharecdn.com/profile-photo-empathica-48x48.jpg?cb=1523170814 We Believe that Everyone Deserves to Love Where they Work, Shop and Dine. Empathica empowers employees and customers of leading brands to create places they love; turning transactions into great experiences, employees into owners and customers into advocates. www.empathica.com https://cdn.slidesharecdn.com/ss_thumbnails/rtpempathicaweb4-2013-deck-130517093619-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/rtp-empathica-web42013-deck-21332362/21332362 Rtp empathica web_4-20... https://cdn.slidesharecdn.com/ss_thumbnails/uk-3rdpartyfeedbacklaunchwebinar-130321143038-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/reimagining-customer-feedback-to-drive-action-uk-version-empathica-we/17467067 Re-Imagining Customer ... https://cdn.slidesharecdn.com/ss_thumbnails/na-3rdpartyfeedbacklaunchwebinar-130321082022-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/na-3rd-party-feedback-launch-webinar/17457148 Re-Imagining Customer ...