/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: es930229 https://cdn.slidesharecdn.com/profile-photo-es930229-48x48.jpg?cb=1490488332 General Manager Network Operation Center at Telco Company handles Telco and IT Infrastructure that located in data centers to maintain the services (Voice, SMS, Data Service, Internal IT Services, Applications and Corporate Solutions) are running well by carrying out the functions Configuration Management, Fault ( Incident and Problem) Management, Performance Management and Service Desk. The role is ensuring the internal team members (managers, specialists / supervisors and staffs) and external parties (vendors and partners) are in line with business process, SOP, common best practice to achieve divisional target / KPI.