ºÝºÝߣshows by User: etiennedenis30 / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: etiennedenis30 / Sun, 13 Apr 2014 15:24:12 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: etiennedenis30 Customer Relationship: Can you keep up ? /slideshow/customer-relationship-33471827/33471827 140411-customerrelationshiptransformation-140413152412-phpapp02
With shrinking markets and changing consumer behavior fuelled by digital technology, CR has become a crucial differentiator and growth lever. That is a big change in status from something that has long been seen as a necessary evil or add on. Based on 50 interviews with CR executives in five European countries, this study provides an insightful examination of the issues affecting CR. It also gives a practical view of the strategic, organizational and people challenges raised.]]>
With shrinking markets and changing consumer behavior fuelled by digital technology, CR has become a crucial differentiator and growth lever. That is a big change in status from something that has long been seen as a necessary evil or add on. Based on 50 interviews with CR executives in five European countries, this study provides an insightful examination of the issues affecting CR. It also gives a practical view of the strategic, organizational and people challenges raised.]]> Sun, 13 Apr 2014 15:24:12 GMT /slideshow/customer-relationship-33471827/33471827 etiennedenis30@slideshare.net(etiennedenis30) Customer Relationship: Can you keep up ? etiennedenis30 With shrinking markets and changing consumer behavior fuelled by digital technology, CR has become a crucial differentiator and growth lever. That is a big change in status from something that has long been seen as a necessary evil or add on. Based on 50 interviews with CR executives in five European countries, this study provides an insightful examination of the issues affecting CR. It also gives a practical view of the strategic, organizational and people challenges raised. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/140411-customerrelationshiptransformation-140413152412-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> With shrinking markets and changing consumer behavior fuelled by digital technology, CR has become a crucial differentiator and growth lever. That is a big change in status from something that has long been seen as a necessary evil or add on. Based on 50 interviews with CR executives in five European countries, this study provides an insightful examination of the issues affecting CR. It also gives a practical view of the strategic, organizational and people challenges raised.
Customer Relationship: Can you keep up ? from Etienne Denis
]]> 196 3 https://cdn.slidesharecdn.com/ss_thumbnails/140411-customerrelationshiptransformation-140413152412-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-etiennedenis30-48x48.jpg?cb=1528104225 5 ans d'expérience en conseil en management sur des projets stratégiques, avec une spécialisation sur les sujets marketing et digitaux. Je cherche à faire fonctionner les entreprises traditionnelles comme des startups.