/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: finness https://cdn.slidesharecdn.com/profile-photo-finness-48x48.jpg?cb=1523313355 Recognized Information Technology Support/Business Analysis expert, but not limited to being a Microcomputer Support Specialist/Service Information Analyst (MCP and Comptia Certified), Helpdesk Team Lead, Network Specialist, with more than 14 years of network maintenance/administration/break fix experience to provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems.