/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: floydpiedad https://cdn.slidesharecdn.com/profile-photo-floydpiedad-48x48.jpg?cb=1620655773 I have been in the Information Technology industry since 1990, with lots of experience in product and solutions development, sales and marketing, IT service management, and general management. • Love for developing tech solutions and new service offerings • Consultative sales practitioner • Experienced entrepreneur able to deal with all levels of a client organization • Hands-on technical manager • Writer with an internationally published book on IT management • Keen appreciation for user experience design • Technical writing and presentation skills • Highly technical education background My specialties include: ITIL, ITIL V3, MOF, MSF, IT Service Management, instructional design using ... http://blueinstinct.com/apps