/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: fredgiron1 https://cdn.slidesharecdn.com/profile-photo-fredgiron1-48x48.jpg?cb=1609310569 Frederic serves CIOs and their business partners by predicting the long-term business impact of business technology in the Age of the Customer. As part of Forrester's research management team in Asia-Pacific, he helps organizations develop customer obsessed strategies that drive growth. His research focuses on software-asset-based models and their role in clients' digital transformation initiatives; he also analyzes the shifting and consolidating tech services and outsourcing markets. In addition, Frederic regularly advises end user clients on the technology services providers and markets in Asia-Pacific, helping clients understand the landscape as well as best practices for service provi... http://www.forrester.com