/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: gahmed https://cdn.slidesharecdn.com/profile-photo-gahmed-48x48.jpg?cb=1609328376 Senior IT consultant with Texas A&M at Qatar, where our aspiration is to support University's vision of becoming the premier provider of engineering education in the region and a valued resource to the State of Qatar. Joined Texas A&M at Qatar in 2010, and served in the department of Information Technology with broad expertise in information systems development, team-building, end-user support, training, and IT service operations. - ITIL certified professional with over 5 years of system consulting & support experience. - Knowledge of ITIL,Service Desk Institute (SDI) processes, procedures, KPIs and best practices. - Working knowledge in managing MS Sharepoint sites, troubleshooting Win... https://www.mcpvirtualbusinesscard.com/VBCServer/GufranAhmed/interactivecard