/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: gelwithlife https://cdn.slidesharecdn.com/profile-photo-gelwithlife-48x48.jpg?cb=1574582719 I am Commercial BPO - IT managing IT landscape and Governance for Commercial Department. • Accomplished operations and performance management professional with more than 6 years of experience in leadership, planning, facilitation, analysis and interpersonal skills. • Extensive Offshore and customer service back office operations experience both in an established and a start-up team environment. • Experience in business process governance and improvement, portfolio and project management and process transition. • Enthusiastic problem-solver with keen ability to rapidly assess diverse situational challenges, develop action plans and lead team to meet and/or exceed targeted goal...