/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: gleneely https://cdn.slidesharecdn.com/profile-photo-gleneely-48x48.jpg?cb=1527079306 Specialties: leadership, performance management, coaching, call center, customer relations, customer satisfaction, customer support, service delivery, process engineering, project management, retail, sales, telecommunications, billing, banking and finance http://www.chainreactioncycles.com