�ݺ�ߣshows by User: grmeyer

�ݺ�ߣshows by User: grmeyer / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: grmeyer / Thu, 06 Nov 2014 11:36:59 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: grmeyer What Do Customers Want? Your Attention /slideshow/what-do-customers-want-more-of-your-attention/41218186 a-3-6b37734a91ed6dc29acf443256b1edca8b31f800-141106113659-conversion-gate02
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]]> Thu, 06 Nov 2014 11:36:59 GMT /slideshow/what-do-customers-want-more-of-your-attention/41218186 grmeyer@slideshare.net(grmeyer) What do customers want? More of your #attention grmeyer <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/a-3-6b37734a91ed6dc29acf443256b1edca8b31f800-141106113659-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds" />

What do customers want? More of your #attention from Greg Meyer

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1 What is Your Superpower? /slideshow/what-is-your-superpower/40468841 whats-your-superpower-141019213655-conversion-gate02
What is the one thing you do better than anyone else? If other people were to talk about how you interact in the world, what’s the “signature strength” they would talk about when they talk about you?]]>
What is the one thing you do better than anyone else? If other people were to talk about how you interact in the world, what’s the “signature strength” they would talk about when they talk about you?]]> Sun, 19 Oct 2014 21:36:55 GMT /slideshow/what-is-your-superpower/40468841 grmeyer@slideshare.net(grmeyer) What is Your Superpower? grmeyer What is the one thing you do better than anyone else? If other people were to talk about how you interact in the world, what’s the “signature strength” they would talk about when they talk about you? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/whats-your-superpower-141019213655-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds" /> What is the one thing you do better than anyone else? If other people were to talk about how you interact in the world, what’s the “signature strength” they would talk about when they talk about you?

What is Your Superpower? from Greg Meyer

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1 Things i carry (a short list) /slideshow/things-i-carry-a-short-list/18182024 thingsicarryashortlist-130404101446-phpapp01
What do you carry in your bag with you everywhere you go? Most people carry their keys, wallet, and phone. And what are the other essential pieces you need to include with you so that you can meet almost any challenge. This is a short list of things, ideas, and strategies I carry with me. #thingsIcarry]]>
What do you carry in your bag with you everywhere you go? Most people carry their keys, wallet, and phone. And what are the other essential pieces you need to include with you so that you can meet almost any challenge. This is a short list of things, ideas, and strategies I carry with me. #thingsIcarry]]> Thu, 04 Apr 2013 10:14:46 GMT /slideshow/things-i-carry-a-short-list/18182024 grmeyer@slideshare.net(grmeyer) Things i carry (a short list) grmeyer What do you carry in your bag with you everywhere you go? Most people carry their keys, wallet, and phone. And what are the other essential pieces you need to include with you so that you can meet almost any challenge. This is a short list of things, ideas, and strategies I carry with me. #thingsIcarry <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/thingsicarryashortlist-130404101446-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> What do you carry in your bag with you everywhere you go? Most people carry their keys, wallet, and phone. And what are the other essential pieces you need to include with you so that you can meet almost any challenge. This is a short list of things, ideas, and strategies I carry with me. #thingsIcarry

Things i carry (a short list) from Greg Meyer

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1 The "Thank You Effect": 50 Small Ways to Improve Customer Service /slideshow/the-thank-you-effect-50-small-ways-to-improve-customer-service/17964887 thethankyoueffect-50smallwaystoimprovecustomerservice-130331163039-phpapp01
“The Thank You Effect” is an example of a small action that prompts meaningful next steps to measurably improve service in any company. In my experience, there are a number of these small actions that when evangelized through a support team or through the larger company can really make a difference on the customer experience. So I made a list of 50 small things that you can do to improve customer service measurably in your company. I’m not a purist, so some of these things might be “bigger than a bread box” – or need to be broken down into component steps – and aren’t quite ready to be measured on their own. And I do believe that adding only some of these steps will really improve the service culture at your company.]]>
“The Thank You Effect” is an example of a small action that prompts meaningful next steps to measurably improve service in any company. In my experience, there are a number of these small actions that when evangelized through a support team or through the larger company can really make a difference on the customer experience. So I made a list of 50 small things that you can do to improve customer service measurably in your company. I’m not a purist, so some of these things might be “bigger than a bread box” – or need to be broken down into component steps – and aren’t quite ready to be measured on their own. And I do believe that adding only some of these steps will really improve the service culture at your company.]]> Sun, 31 Mar 2013 16:30:39 GMT /slideshow/the-thank-you-effect-50-small-ways-to-improve-customer-service/17964887 grmeyer@slideshare.net(grmeyer) The "Thank You Effect": 50 Small Ways to Improve Customer Service grmeyer “The Thank You Effect” is an example of a small action that prompts meaningful next steps to measurably improve service in any company. In my experience, there are a number of these small actions that when evangelized through a support team or through the larger company can really make a difference on the customer experience. So I made a list of 50 small things that you can do to improve customer service measurably in your company. I’m not a purist, so some of these things might be “bigger than a bread box” – or need to be broken down into component steps – and aren’t quite ready to be measured on their own. And I do believe that adding only some of these steps will really improve the service culture at your company. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/thethankyoueffect-50smallwaystoimprovecustomerservice-130331163039-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> “The Thank You Effect” is an example of a small action that prompts meaningful next steps to measurably improve service in any company. In my experience, there are a number of these small actions that when evangelized through a support team or through the larger company can really make a difference on the customer experience. So I made a list of 50 small things that you can do to improve customer service measurably in your company. I’m not a purist, so some of these things might be “bigger than a bread box” – or need to be broken down into component steps – and aren’t quite ready to be measured on their own. And I do believe that adding only some of these steps will really improve the service culture at your company.

The "Thank You Effect": 50 Small Ways to Improve Customer Service from Greg Meyer

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1 Shakeup Call /slideshow/shakeup-call/8371561 shakeupcall-110620231438-phpapp02
@shakeupcall helps you wake up with friends! Pick a funny noise and we call you for your alarm. If you don't answer, your friends pick the next call! We gave this presentation at Startup Weekend Seattle on June 12, 2011 and won a prize for the "Most Disruptive" startup!]]>
@shakeupcall helps you wake up with friends! Pick a funny noise and we call you for your alarm. If you don't answer, your friends pick the next call! We gave this presentation at Startup Weekend Seattle on June 12, 2011 and won a prize for the "Most Disruptive" startup!]]> Mon, 20 Jun 2011 23:14:35 GMT /slideshow/shakeup-call/8371561 grmeyer@slideshare.net(grmeyer) Shakeup Call grmeyer @shakeupcall helps you wake up with friends! Pick a funny noise and we call you for your alarm. If you don't answer, your friends pick the next call! We gave this presentation at Startup Weekend Seattle on June 12, 2011 and won a prize for the "Most Disruptive" startup! <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/shakeupcall-110620231438-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> @shakeupcall helps you wake up with friends! Pick a funny noise and we call you for your alarm. If you don't answer, your friends pick the next call! We gave this presentation at Startup Weekend Seattle on June 12, 2011 and won a prize for the "Most Disruptive" startup!

Shakeup Call from Greg Meyer

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1 Avis Delivers the Awesome /slideshow/avis-delivers-the-awesome/8353600 avisdeliverstheawesome-110619104830-phpapp01
What happens when you're on the way to an important meeting with a VP and you get a flat tire? Here's a story of how what could have been "Avis Hates Flat Tires" or "Roadside Assistance Means ... Fix Your Own Damn Tire" became instead "Avis Delivers the Awesome" thanks to Chris Murray and Lauren B. of Waterloo, Canada. It's always better when you #delivertheawesome, and this story shows how doing an ordinary job in an extraordinary way yields results. Every time.]]>
What happens when you're on the way to an important meeting with a VP and you get a flat tire? Here's a story of how what could have been "Avis Hates Flat Tires" or "Roadside Assistance Means ... Fix Your Own Damn Tire" became instead "Avis Delivers the Awesome" thanks to Chris Murray and Lauren B. of Waterloo, Canada. It's always better when you #delivertheawesome, and this story shows how doing an ordinary job in an extraordinary way yields results. Every time.]]> Sun, 19 Jun 2011 10:48:27 GMT /slideshow/avis-delivers-the-awesome/8353600 grmeyer@slideshare.net(grmeyer) Avis Delivers the Awesome grmeyer What happens when you're on the way to an important meeting with a VP and you get a flat tire? Here's a story of how what could have been "Avis Hates Flat Tires" or "Roadside Assistance Means ... Fix Your Own Damn Tire" became instead "Avis Delivers the Awesome" thanks to Chris Murray and Lauren B. of Waterloo, Canada. It's always better when you #delivertheawesome, and this story shows how doing an ordinary job in an extraordinary way yields results. Every time. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/avisdeliverstheawesome-110619104830-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> What happens when you're on the way to an important meeting with a VP and you get a flat tire? Here's a story of how what could have been "Avis Hates Flat Tires" or "Roadside Assistance Means ... Fix Your Own Damn Tire" became instead "Avis Delivers the Awesome" thanks to Chris Murray and Lauren B. of Waterloo, Canada. It's always better when you #delivertheawesome, and this story shows how doing an ordinary job in an extraordinary way yields results. Every time.

Avis Delivers the Awesome from Greg Meyer

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1 https://cdn.slidesharecdn.com/profile-photo-grmeyer-48x48.jpg?cb=1568128836 Customer-focused leader delivering results for startup to F100 SaaS customers. MBA with deep experience in customer service, marketing, and technical roles as a co-founder, team lead, and individual contributor for local and remote teams. www.gregmeyer.com https://cdn.slidesharecdn.com/ss_thumbnails/a-3-6b37734a91ed6dc29acf443256b1edca8b31f800-141106113659-conversion-gate02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/what-do-customers-want-more-of-your-attention/41218186 What do customers want... https://cdn.slidesharecdn.com/ss_thumbnails/whats-your-superpower-141019213655-conversion-gate02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/what-is-your-superpower/40468841 What is Your Superpower? https://cdn.slidesharecdn.com/ss_thumbnails/thingsicarryashortlist-130404101446-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/things-i-carry-a-short-list/18182024 Things i carry (a shor...