/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: gsenthilvasanthan https://cdn.slidesharecdn.com/profile-photo-gsenthilvasanthan-48x48.jpg?cb=1523482052 Job Role: Noc Engineer. Duration: Jan 2013 to till date Location: Bangalore. • Perform Incident management - Creation of incident report (IR's) and follow up to resolution. • Identify impact of the issue and assign priority of the ticket and take appropriate actions. • Perform Troubleshooting and apply fixes on affected service. • Participate in maintenance activities like Break-fix maintenance, Emergency maintenance performed during the shift. • Assist with pre and post testing of the services associated. • Managing Server’s disk space, Critical Logs, Monitor Sets of both servers and Workstation. • Responsible for updating patch management in remote location via SCCM2...