際際滷shows by User: hugo-devries / http://www.slideshare.net/images/logo.gif 際際滷shows by User: hugo-devries / Wed, 16 May 2012 04:37:00 GMT 際際滷Share feed for 際際滷shows by User: hugo-devries Cross-Channel Customer Experience Design in Telecommunications /slideshow/customer-experience-design-in-telecoms/12953245 customerexperiencedesignintelecoms-120516043701-phpapp01
How can telecom operators stand out out by delivering a seamless, cross-channel customer experience in sales & service?]]>
How can telecom operators stand out out by delivering a seamless, cross-channel customer experience in sales & service?]]> Wed, 16 May 2012 04:37:00 GMT /slideshow/customer-experience-design-in-telecoms/12953245 hugo-devries@slideshare.net(hugo-devries) Cross-Channel Customer Experience Design in Telecommunications hugo-devries How can telecom operators stand out out by delivering a seamless, cross-channel customer experience in sales & service? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerexperiencedesignintelecoms-120516043701-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How can telecom operators stand out out by delivering a seamless, cross-channel customer experience in sales &amp; service?
Cross-Channel Customer Experience Design in Telecommunications from Hugo de Vries
]]> 9408 8 https://cdn.slidesharecdn.com/ss_thumbnails/customerexperiencedesignintelecoms-120516043701-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-hugo-devries-48x48.jpg?cb=1523327737 Energetic consultant with a passion for customer experience, proces optimisation and revenue assurance in the telecommunications industry http://www.nl.capgemini-consulting.com/