際際滷shows by User: ianampleford / http://www.slideshare.net/images/logo.gif 際際滷shows by User: ianampleford / Thu, 11 Oct 2012 03:17:43 GMT 際際滷Share feed for 際際滷shows by User: ianampleford Why would we want to talk to customers or them to us? TCUK 2012 /slideshow/why-would-we-want-to-talk-to-customers-or-them-to-us/14680548 20121003tcukconference-121011031744-phpapp02
Session about customer engagement presented at TCUK 2012 by Peter Jones and Ian Ampleford of ARM Limited.]]>
Session about customer engagement presented at TCUK 2012 by Peter Jones and Ian Ampleford of ARM Limited.]]> Thu, 11 Oct 2012 03:17:43 GMT /slideshow/why-would-we-want-to-talk-to-customers-or-them-to-us/14680548 ianampleford@slideshare.net(ianampleford) Why would we want to talk to customers or them to us? TCUK 2012 ianampleford Session about customer engagement presented at TCUK 2012 by Peter Jones and Ian Ampleford of ARM Limited. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/20121003tcukconference-121011031744-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Session about customer engagement presented at TCUK 2012 by Peter Jones and Ian Ampleford of ARM Limited.
Why would we want to talk to customers or them to us? TCUK 2012 from Ian Ampleford
]]> 538 2 https://cdn.slidesharecdn.com/ss_thumbnails/20121003tcukconference-121011031744-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-ianampleford-48x48.jpg?cb=1523446398 I am an enthusiastic, customer-focused individual with 22 years experience in technical writing and management who prefers to lead by example. I employ a natural hands-on management style, with good time management and prioritisation skills. I communicate effectively with business users and have experience of presenting at professional conferences. Specialties: * Technical documentation writing and management. * Building robust processes and standards to maximise quality. * Project and resource planning to meet demanding delivery schedules. I'm a Fellow of the Institute of Scientific and Technical Communicators (ISTC).