/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: jakmarion https://cdn.slidesharecdn.com/profile-photo-jakmarion-48x48.jpg?cb=1557432780 Service Management Advisor, Senior Director and Trainer - Certified ITIL 2011 Expert and Trainer ISO/IEC 20000 Consultant Manager Member IAITAM, Certified CAMP, CSAM, CHAMP and CITAM. Certified IAITAM Trainer