際際滷shows by User: jhein05 / http://www.slideshare.net/images/logo.gif 際際滷shows by User: jhein05 / Tue, 08 Feb 2011 02:52:14 GMT 際際滷Share feed for 際際滷shows by User: jhein05 OpenITSM - IT Service Management with Open Source /jhein05/openitsm-it-service-management-with-open-source cloudexpojhopenitsm-110208025218-phpapp02
Building a infrastructure for modern systems management can be a very expensive project - with commercial software. But Open Source can be an alternative, because today there are tools for all important service management processes available. The speach gives an overview about the most mature tools for Incident & Problem Management, Event Management, Operations Management, Service Desk and CMDB.]]>
Building a infrastructure for modern systems management can be a very expensive project - with commercial software. But Open Source can be an alternative, because today there are tools for all important service management processes available. The speach gives an overview about the most mature tools for Incident & Problem Management, Event Management, Operations Management, Service Desk and CMDB.]]> Tue, 08 Feb 2011 02:52:14 GMT /jhein05/openitsm-it-service-management-with-open-source jhein05@slideshare.net(jhein05) OpenITSM - IT Service Management with Open Source jhein05 Building a infrastructure for modern systems management can be a very expensive project - with commercial software. But Open Source can be an alternative, because today there are tools for all important service management processes available. The speach gives an overview about the most mature tools for Incident & Problem Management, Event Management, Operations Management, Service Desk and CMDB. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cloudexpojhopenitsm-110208025218-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Building a infrastructure for modern systems management can be a very expensive project - with commercial software. But Open Source can be an alternative, because today there are tools for all important service management processes available. The speach gives an overview about the most mature tools for Incident &amp; Problem Management, Event Management, Operations Management, Service Desk and CMDB.
OpenITSM - IT Service Management with Open Source from Julian Hein
]]> 14796 16 https://cdn.slidesharecdn.com/ss_thumbnails/cloudexpojhopenitsm-110208025218-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-jhein05-48x48.jpg?cb=1523029568 Julian is the founder and managing director of NETWAYS. A company specialized in Open Source Systems Management and DataCenter Solutions. blog.netways.de