ºÝºÝߣshows by User: jmaclaren / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: jmaclaren / Tue, 17 Apr 2012 16:01:09 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: jmaclaren Mad Pow Workshop Vf Copy /jmaclaren/mad-pow-workshop-vf-copy madpowworkshopvfcopy-13346963911964-phpapp01-120417160123-phpapp01
Workshop Materials from a recent workshop given by the Sachs Insights team and MadPow team about patient journey map design - how you design them, the role they play in an organization, and what makes a compelling story.]]>

Workshop Materials from a recent workshop given by the Sachs Insights team and MadPow team about patient journey map design - how you design them, the role they play in an organization, and what makes a compelling story.]]>
Tue, 17 Apr 2012 16:01:09 GMT /jmaclaren/mad-pow-workshop-vf-copy jmaclaren@slideshare.net(jmaclaren) Mad Pow Workshop Vf Copy jmaclaren Workshop Materials from a recent workshop given by the Sachs Insights team and MadPow team about patient journey map design - how you design them, the role they play in an organization, and what makes a compelling story. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/madpowworkshopvfcopy-13346963911964-phpapp01-120417160123-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Workshop Materials from a recent workshop given by the Sachs Insights team and MadPow team about patient journey map design - how you design them, the role they play in an organization, and what makes a compelling story.
Mad Pow Workshop Vf Copy from jmaclaren
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Morris Museum Case Study And Sea Overview 2011 /slideshow/morris-museum-case-study-and-sea-overview-2011/10079020 morrismuseumcasestudyandseaoverview2011-13207991178574-phpapp02-111108184028-phpapp02
Overview of the Morris Museum Customer Centricity / Brand Transformation Pro-Bono Effort]]>

Overview of the Morris Museum Customer Centricity / Brand Transformation Pro-Bono Effort]]>
Tue, 08 Nov 2011 18:39:51 GMT /slideshow/morris-museum-case-study-and-sea-overview-2011/10079020 jmaclaren@slideshare.net(jmaclaren) Morris Museum Case Study And Sea Overview 2011 jmaclaren Overview of the Morris Museum Customer Centricity / Brand Transformation Pro-Bono Effort <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/morrismuseumcasestudyandseaoverview2011-13207991178574-phpapp02-111108184028-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Overview of the Morris Museum Customer Centricity / Brand Transformation Pro-Bono Effort
Morris Museum Case Study And Sea Overview 2011 from jmaclaren
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What I Pad For The Enterprise Really Looks Like Vf /slideshow/what-i-pad-for-the-enterprise-really-looks-like-vf/10025971 whatipadfortheenterprisereallylookslikevf-13204164015685-phpapp01-111104092152-phpapp01
An overview of how to approach rolling out ipads to your organization - what are the key behavioral as well as design decisions to keep in mind when evaluating wether or not it makes sense for your work force.]]>

An overview of how to approach rolling out ipads to your organization - what are the key behavioral as well as design decisions to keep in mind when evaluating wether or not it makes sense for your work force.]]>
Fri, 04 Nov 2011 09:21:04 GMT /slideshow/what-i-pad-for-the-enterprise-really-looks-like-vf/10025971 jmaclaren@slideshare.net(jmaclaren) What I Pad For The Enterprise Really Looks Like Vf jmaclaren An overview of how to approach rolling out ipads to your organization - what are the key behavioral as well as design decisions to keep in mind when evaluating wether or not it makes sense for your work force. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/whatipadfortheenterprisereallylookslikevf-13204164015685-phpapp01-111104092152-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> An overview of how to approach rolling out ipads to your organization - what are the key behavioral as well as design decisions to keep in mind when evaluating wether or not it makes sense for your work force.
What I Pad For The Enterprise Really Looks Like Vf from jmaclaren
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Healthcare Strategists Good For What Ails You 042011 /slideshow/healthcare-strategists-good-for-what-ails-you-042011/7590856 healthcarestrategistsgoodforwhatailsyou042011-13025449476622-phpapp01
My presentation for Healthcare Experience Design Conference April 2011 in Boston.]]>

My presentation for Healthcare Experience Design Conference April 2011 in Boston.]]>
Mon, 11 Apr 2011 13:03:23 GMT /slideshow/healthcare-strategists-good-for-what-ails-you-042011/7590856 jmaclaren@slideshare.net(jmaclaren) Healthcare Strategists Good For What Ails You 042011 jmaclaren My presentation for Healthcare Experience Design Conference April 2011 in Boston. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/healthcarestrategistsgoodforwhatailsyou042011-13025449476622-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> My presentation for Healthcare Experience Design Conference April 2011 in Boston.
Healthcare Strategists Good For What Ails You 042011 from jmaclaren
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Connectivity and Collaboration /slideshow/connectivity-and-collaboration/3563540 connectivityblinded-12696149243421-phpapp02
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Fri, 26 Mar 2010 09:50:45 GMT /slideshow/connectivity-and-collaboration/3563540 jmaclaren@slideshare.net(jmaclaren) Connectivity and Collaboration jmaclaren <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/connectivityblinded-12696149243421-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Connectivity and Collaboration from jmaclaren
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Why Strategic Experience Alignment Is An Imperative... For Your Employees /slideshow/why-strategic-experience-alignment-is-an-imperative-for-your-employees/3518515 seaandtheenterprisevf-12693123309635-phpapp01
Experience Design (XD) is a way of focusing on the quality of the experience when designing products, processes, applications, and services. It gives the audience of end users a voice and role alongside the Business and IT groups. This approach starts by finding the answers to three fundamental questions: - Who is my audience? - What are they trying to do? - How can I help them do that The value of taking this kind of approach can be felt in a variety of ways. Sometimes, it takes the shape of direct cost savings by retiring unnecessary websites or other assets. Other times, the value is seen in higher customer conversation rates or improved employee productivity. Either way, one thing is for sure – when your audience is involved, the experience you design is one that will be rewarding for the business as well as the intended target audiences leading to an increase in overall satisfaction for everyone.]]>

Experience Design (XD) is a way of focusing on the quality of the experience when designing products, processes, applications, and services. It gives the audience of end users a voice and role alongside the Business and IT groups. This approach starts by finding the answers to three fundamental questions: - Who is my audience? - What are they trying to do? - How can I help them do that The value of taking this kind of approach can be felt in a variety of ways. Sometimes, it takes the shape of direct cost savings by retiring unnecessary websites or other assets. Other times, the value is seen in higher customer conversation rates or improved employee productivity. Either way, one thing is for sure – when your audience is involved, the experience you design is one that will be rewarding for the business as well as the intended target audiences leading to an increase in overall satisfaction for everyone.]]>
Mon, 22 Mar 2010 21:54:35 GMT /slideshow/why-strategic-experience-alignment-is-an-imperative-for-your-employees/3518515 jmaclaren@slideshare.net(jmaclaren) Why Strategic Experience Alignment Is An Imperative... For Your Employees jmaclaren Experience Design (XD) is a way of focusing on the quality of the experience when designing products, processes, applications, and services. It gives the audience of end users a voice and role alongside the Business and IT groups. This approach starts by finding the answers to three fundamental questions: - Who is my audience? - What are they trying to do? - How can I help them do that The value of taking this kind of approach can be felt in a variety of ways. Sometimes, it takes the shape of direct cost savings by retiring unnecessary websites or other assets. Other times, the value is seen in higher customer conversation rates or improved employee productivity. Either way, one thing is for sure – when your audience is involved, the experience you design is one that will be rewarding for the business as well as the intended target audiences leading to an increase in overall satisfaction for everyone. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/seaandtheenterprisevf-12693123309635-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Experience Design (XD) is a way of focusing on the quality of the experience when designing products, processes, applications, and services. It gives the audience of end users a voice and role alongside the Business and IT groups. This approach starts by finding the answers to three fundamental questions: - Who is my audience? - What are they trying to do? - How can I help them do that The value of taking this kind of approach can be felt in a variety of ways. Sometimes, it takes the shape of direct cost savings by retiring unnecessary websites or other assets. Other times, the value is seen in higher customer conversation rates or improved employee productivity. Either way, one thing is for sure – when your audience is involved, the experience you design is one that will be rewarding for the business as well as the intended target audiences leading to an increase in overall satisfaction for everyone.
Why Strategic Experience Alignment Is An Imperative... For Your Employees from jmaclaren
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