ºÝºÝߣshows by User: jmrnovo / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: jmrnovo / Sat, 29 Sep 2012 12:11:20 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: jmrnovo Operations research /slideshow/operations-research-14517274/14517274 operationsresearch-120929121122-phpapp01
All companies need to be more effectively than ever before. In the current financial climate, every dollar invested is important and know that your business is operating efficiently is an imperative need, but as a Manager not always easy to know if the decisions are really the best for your company. ]]>

All companies need to be more effectively than ever before. In the current financial climate, every dollar invested is important and know that your business is operating efficiently is an imperative need, but as a Manager not always easy to know if the decisions are really the best for your company. ]]>
Sat, 29 Sep 2012 12:11:20 GMT /slideshow/operations-research-14517274/14517274 jmrnovo@slideshare.net(jmrnovo) Operations research jmrnovo All companies need to be more effectively than ever before. In the current financial climate, every dollar invested is important and know that your business is operating efficiently is an imperative need, but as a Manager not always easy to know if the decisions are really the best for your company. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/operationsresearch-120929121122-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> All companies need to be more effectively than ever before. In the current financial climate, every dollar invested is important and know that your business is operating efficiently is an imperative need, but as a Manager not always easy to know if the decisions are really the best for your company.
Operations research from Jose Rivera
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Customer experience what is it /slideshow/customer-experience-what-is-it/13793271 customerexperiencewhatisit-120729102449-phpapp01
Customer experience What is it… and how we can analyze the relationship between company and customer. ]]>

Customer experience What is it… and how we can analyze the relationship between company and customer. ]]>
Sun, 29 Jul 2012 10:24:49 GMT /slideshow/customer-experience-what-is-it/13793271 jmrnovo@slideshare.net(jmrnovo) Customer experience what is it jmrnovo Customer experience What is it… and how we can analyze the relationship between company and customer. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerexperiencewhatisit-120729102449-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer experience What is it… and how we can analyze the relationship between company and customer.
Customer experience what is it from Jose Rivera
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First Call Resolution How to Do it... /slideshow/first-call-rrsolution/9023906 firstcallresolution-110826110933-phpapp02
I will provide you with a systematic process to implement and sustain successful FCR in your company. The following aspects and areas should be considered in First Call Resolution analysis with the Six Sigma Methodology.]]>

I will provide you with a systematic process to implement and sustain successful FCR in your company. The following aspects and areas should be considered in First Call Resolution analysis with the Six Sigma Methodology.]]>
Fri, 26 Aug 2011 11:09:32 GMT /slideshow/first-call-rrsolution/9023906 jmrnovo@slideshare.net(jmrnovo) First Call Resolution How to Do it... jmrnovo I will provide you with a systematic process to implement and sustain successful FCR in your company. The following aspects and areas should be considered in First Call Resolution analysis with the Six Sigma Methodology. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/firstcallresolution-110826110933-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> I will provide you with a systematic process to implement and sustain successful FCR in your company. The following aspects and areas should be considered in First Call Resolution analysis with the Six Sigma Methodology.
First Call Resolution How to Do it... from Jose Rivera
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https://cdn.slidesharecdn.com/profile-photo-jmrnovo-48x48.jpg?cb=1579295004 www.linkedin.com/in/josemrivera1157 https://cdn.slidesharecdn.com/ss_thumbnails/operationsresearch-120929121122-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/operations-research-14517274/14517274 Operations research https://cdn.slidesharecdn.com/ss_thumbnails/customerexperiencewhatisit-120729102449-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/customer-experience-what-is-it/13793271 Customer experience wh... https://cdn.slidesharecdn.com/ss_thumbnails/firstcallresolution-110826110933-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/first-call-rrsolution/9023906 First Call Resolution ...