ºÝºÝߣshows by User: joecool42 / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: joecool42 / Sat, 21 May 2011 11:01:48 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: joecool42 What Every Project Manager Should Know About Itil /slideshow/what-every-project-manager-should-know-about-itil/8052977 whateveryprojectmanagershouldknowaboutitil-1305993673153-phpapp01-110521111846-phpapp01
This presentation will provide a high-level view of ITIL and will identify where the ITIL Service Lifecycle Framework and the PMBOK Guide complement each other. Understanding of ITIL will help the IT project manager over the lifecycle of their projects, from defining a better project charter focused on IT services to a smoother transition to operations and an increased satisfaction of all stakeholders. The role of an IT PMO as the Voice of IT and its role with Service Level Management will also be discussed as a key enabler to align IT to the business.]]>
This presentation will provide a high-level view of ITIL and will identify where the ITIL Service Lifecycle Framework and the PMBOK Guide complement each other. Understanding of ITIL will help the IT project manager over the lifecycle of their projects, from defining a better project charter focused on IT services to a smoother transition to operations and an increased satisfaction of all stakeholders. The role of an IT PMO as the Voice of IT and its role with Service Level Management will also be discussed as a key enabler to align IT to the business.]]> Sat, 21 May 2011 11:01:48 GMT /slideshow/what-every-project-manager-should-know-about-itil/8052977 joecool42@slideshare.net(joecool42) What Every Project Manager Should Know About Itil joecool42 This presentation will provide a high-level view of ITIL and will identify where the ITIL Service Lifecycle Framework and the PMBOK Guide complement each other. Understanding of ITIL will help the IT project manager over the lifecycle of their projects, from defining a better project charter focused on IT services to a smoother transition to operations and an increased satisfaction of all stakeholders. The role of an IT PMO as the Voice of IT and its role with Service Level Management will also be discussed as a key enabler to align IT to the business. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/whateveryprojectmanagershouldknowaboutitil-1305993673153-phpapp01-110521111846-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This presentation will provide a high-level view of ITIL and will identify where the ITIL Service Lifecycle Framework and the PMBOK Guide complement each other. Understanding of ITIL will help the IT project manager over the lifecycle of their projects, from defining a better project charter focused on IT services to a smoother transition to operations and an increased satisfaction of all stakeholders. The role of an IT PMO as the Voice of IT and its role with Service Level Management will also be discussed as a key enabler to align IT to the business.
What Every Project Manager Should Know About Itil from Daniel Cayouette
]]> 22173 34 https://cdn.slidesharecdn.com/ss_thumbnails/whateveryprojectmanagershouldknowaboutitil-1305993673153-phpapp01-110521111846-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-joecool42-48x48.jpg?cb=1522963787 • Twenty years in various IT technical areas including Systems Engineering, service management, software development, integration, testing, support, and customer service • Ten years managing technical infrastructure projects • Four years people management as a team builder and coach focused on talent development and organizational design in highly demanding international environments • Proven ability to pick up a project mid-stream to re-energize it and refocus it • Strong Customer Service Orientation, organizational skills and business awareness • Dedicated, highly committed, self-motivated, thrives in complex environments and has an ability to effectively manage large changes • Experi... http://www.cbsa.gc.ca/menu-eng.html