際際滷shows by User: johnsonwarren / http://www.slideshare.net/images/logo.gif 際際滷shows by User: johnsonwarren / Tue, 17 Jul 2018 21:11:36 GMT 際際滷Share feed for 際際滷shows by User: johnsonwarren Inbound Customer Service and Call Path Training /slideshow/inbound-customer-service-and-call-path-training/106327413 customerservicecallpathtrainingrevised7-2018-180717211136
CALL PATHS are a structured way to handle inbound calls. They have many benefits to the phone rep and to the organization. This presentation gives the framework for why call paths are important from a customer service prospective, then describes Gary S. Goodman's "Universal Call Path." This training was originally developed for MidMichigan Health's inbound physician referral and customer service call center. ]]>

CALL PATHS are a structured way to handle inbound calls. They have many benefits to the phone rep and to the organization. This presentation gives the framework for why call paths are important from a customer service prospective, then describes Gary S. Goodman's "Universal Call Path." This training was originally developed for MidMichigan Health's inbound physician referral and customer service call center. ]]>
Tue, 17 Jul 2018 21:11:36 GMT /slideshow/inbound-customer-service-and-call-path-training/106327413 johnsonwarren@slideshare.net(johnsonwarren) Inbound Customer Service and Call Path Training johnsonwarren CALL PATHS are a structured way to handle inbound calls. They have many benefits to the phone rep and to the organization. This presentation gives the framework for why call paths are important from a customer service prospective, then describes Gary S. Goodman's "Universal Call Path." This training was originally developed for MidMichigan Health's inbound physician referral and customer service call center. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerservicecallpathtrainingrevised7-2018-180717211136-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> CALL PATHS are a structured way to handle inbound calls. They have many benefits to the phone rep and to the organization. This presentation gives the framework for why call paths are important from a customer service prospective, then describes Gary S. Goodman&#39;s &quot;Universal Call Path.&quot; This training was originally developed for MidMichigan Health&#39;s inbound physician referral and customer service call center.
Inbound Customer Service and Call Path Training from Warren Johnson
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Storytelling for Fund Raising Success /slideshow/storytelling-for-fund-raising-success-87071322/87071322 storytelling4fundraisingsuccessv1-wide-180201211340
An in-service presentation for marketing and fund development professionals covering the importance of story telling, the reason for its effectiveness, storytelling tips & sins to avoid, and three common copywriting formulae to consider (Star-Story-Solution, WASH & ACCA).]]>

An in-service presentation for marketing and fund development professionals covering the importance of story telling, the reason for its effectiveness, storytelling tips & sins to avoid, and three common copywriting formulae to consider (Star-Story-Solution, WASH & ACCA).]]>
Thu, 01 Feb 2018 21:13:40 GMT /slideshow/storytelling-for-fund-raising-success-87071322/87071322 johnsonwarren@slideshare.net(johnsonwarren) Storytelling for Fund Raising Success johnsonwarren An in-service presentation for marketing and fund development professionals covering the importance of story telling, the reason for its effectiveness, storytelling tips & sins to avoid, and three common copywriting formulae to consider (Star-Story-Solution, WASH & ACCA). <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/storytelling4fundraisingsuccessv1-wide-180201211340-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> An in-service presentation for marketing and fund development professionals covering the importance of story telling, the reason for its effectiveness, storytelling tips &amp; sins to avoid, and three common copywriting formulae to consider (Star-Story-Solution, WASH &amp; ACCA).
Storytelling for Fund Raising Success from Warren Johnson
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Is Direct Mail Right for Your Nurse Recruitment Campaign? /slideshow/is-direct-mail-right-for-your-nurse-recruitment-campaign/70821370 isdirectmailrightforyourcampaignv1-warrenjohnson-170109143826
This short presentation covers the thought process and commitment required to pursue a direct mail strategy for nurse recruitment in the healthcare and hospital industry. ]]>

This short presentation covers the thought process and commitment required to pursue a direct mail strategy for nurse recruitment in the healthcare and hospital industry. ]]>
Mon, 09 Jan 2017 14:38:25 GMT /slideshow/is-direct-mail-right-for-your-nurse-recruitment-campaign/70821370 johnsonwarren@slideshare.net(johnsonwarren) Is Direct Mail Right for Your Nurse Recruitment Campaign? johnsonwarren This short presentation covers the thought process and commitment required to pursue a direct mail strategy for nurse recruitment in the healthcare and hospital industry. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/isdirectmailrightforyourcampaignv1-warrenjohnson-170109143826-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This short presentation covers the thought process and commitment required to pursue a direct mail strategy for nurse recruitment in the healthcare and hospital industry.
Is Direct Mail Right for Your Nurse Recruitment Campaign? from Warren Johnson
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https://cdn.slidesharecdn.com/profile-photo-johnsonwarren-48x48.jpg?cb=1667408018 I help cut through the clutter, communicate ideas and motivate to action. In my roles as a marketing director, creative director and communication strategist, I conduct research, develop strategies, and apply creative and technical resources to address communication challenges. Using these tools, I build creative communication efforts that produce results. www.unsolicitedmarketingadvice.com https://cdn.slidesharecdn.com/ss_thumbnails/customerservicecallpathtrainingrevised7-2018-180717211136-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/inbound-customer-service-and-call-path-training/106327413 Inbound Customer Servi... https://cdn.slidesharecdn.com/ss_thumbnails/storytelling4fundraisingsuccessv1-wide-180201211340-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/storytelling-for-fund-raising-success-87071322/87071322 Storytelling for Fund ... https://cdn.slidesharecdn.com/ss_thumbnails/isdirectmailrightforyourcampaignv1-warrenjohnson-170109143826-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/is-direct-mail-right-for-your-nurse-recruitment-campaign/70821370 Is Direct Mail Right f...