/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: josepzapata9 https://cdn.slidesharecdn.com/profile-photo-josepzapata9-48x48.jpg?cb=1619708494 Experience in developing different managerial responsibilities for after sales, contact center and quality areas, and also carrying out internal consultancy/process analysis and project management, leading medium-sized teams focused in continuous improvement and IT changes Key strengths: • Diploma in IT and Business, with cross-functional expertise in multinationals for several sectors (B2B, Healthcare, Consumer Lifestyle, Third Economy), and with knowlodge of accounting/finance, sales environments, supply chain, project management and six-sigma. • Able to see the big picture, analytical problem-solver, able to anticipate issues and create new systems that ...